Transportation Center of WNY

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.[To assist us in bringing this matter to a close, we would like to know your view on the matter.]Regards, [redacted] ***

12/3/2016Revdex.comBryant Woods SouthAmherst, NY 14228))NIAGARA FALLS BLVD.To Whom It May Concern:)) [redacted] has received a check in the amount of $1OO.oo for a return deposit on acar.Sincerely,Bob C***owner

The owner had a conversation with Mr*** and discussed his concerns. Work performed on the vehicle was not covered under warranty. Mr*** then traded his Ford Explorer in with us on a Ford Fusion and is now satisfied with the transition

Mr*** had an inspection sticker that was obtained falsely, due to age of tradeWe told him that we would not except the car as a trade, and offered a clean deal price reflecting a $discountHe declined. Then he said he would go and have the vehicle fixed, we said," okay"He
reneged on that offerHe then came to our business with the sheriff to get his keys and deposit back (which we had already agreed to anyway) and has since been refunded in fullSincerely, Bob Conly owner Transportation Center

*** *** was told he had one key upon delivery, he agreed to the terms. After delivery he complained and we said we would split the cost of a used key fob, he agreed. He now wants a new fob

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.[To assist us in bringing this matter to a close, we would like to know your view on the matter.]Regards,[redacted]

12/3/2016Revdex.com100 Bryant Woods SouthAmherst, NY 14228))2242 NIAGARA FALLS BLVD.To Whom It May Concern:))[redacted] has received a check in the amount of $1OO.oo for a return deposit on acar.Sincerely,Bob C[redacted]owner

Response taken by phone:  The business stated that they allowed the customer to trade in the vehicle towards another vehicle.

The Management spoke with [redacted] directly and has agreed to split repair costs with him.

12/3/2016Transportation Center of WNY, Inc.[redacted]
[redacted]To Whom It May Concern:[redacted] was informed before he took delivery that the vehicle had one key and no fobs.He called and complained about the key and threatened to bring the car back, I said tobring it...

back and we will undo the deal [we had great difficulty getting a bank approval forhim). He said, "No".SincerelyRobert [redacted]owner

Yes the Transportation Center of Western New York resolved the situation that we had. Although the monetary amount was not as I requested, they more than made up for it...

with the purchase of another vehicle. I am also pleasantly satisfied with the fact that the salesman who as I perceive as committing fraud has been terminated from his employment there, and that this will not happen to others. The owner of the Transportation Center and his new employee stood up to what they said and satisfactorily put me in the purchase of a different vehicle. I am hereby pleased with this business as they very satisfactorily took care of the dispute between us. Thank you