Transportation Services

Initial Business Response / [redacted] (1000, 9, 2015/07/06) */ To whom It May Concern, I personally spoke with Ms [redacted] regarding her complaintWe addressed the long wait time and rude dispatcher We reminded Ms [redacted] and we suggested she call ahead and make reservationsIt was extremely busy that dayShe didn't make advanced reservationsI also reprimanded the rude dispatcherWe apologized to Ms [redacted] and offered discount on future trip Sincerely, [redacted] Manager Transportation Services, IncYellow Cab of N.WIndiana Initial Consumer Rebuttal / [redacted] (3000, 11, 2015/07/06) */ (The consumer indicated he/she DID NOT accept the response from the business.) I did not receive an apology from the cab companyThe manager was rude and I did call for a cab early enough to make the reservationIf they were to busy they should have told me that at the time I called and not after I called times and was told the cab was down the street