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Travel De Airforceall Inc.

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Travel De Airforceall Inc. Reviews (7)

Revdex.com:
At this time, I have not been contacted by Travel De Airforceall Inc. regarding complaint ID ***
Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by Travel De Airforceall Inc. regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:
At this time, I have not been contacted by Travel De Airforceall Inc. regarding complaint ID [redacted].
Sincerely,
[redacted]

Review: My father was looking for 2 air tickets to India and looked up a number from [redacted] add from "[redacted]. The add specifically stated that they offer low fares with special senior citizen discounts. He called them at the number listed as[redacted] and Toll Free @[redacted]. The person "[redacted]" picked up the call and said he can email him itinerary via email and said it will cost him $950 for each ticket with total of $1900. My father provided him with my email address @ [redacted]. I recieved the email with the itinerary and asked my father if he was fine with the route and timing. He said he is fine and asked me to call [redacted] directly. However, [redacted] then refered my father to his "Son" in Chicago for money transaction and to recieve the ticket. Then I called a person named "[redacted]" at[redacted]. This person told me that since he is not in New York, I will have to deposit initial amount of $500 into his business bank account inorder for us to secure these tickets as send to us via email. My father agreed and asked me to transfer funds from his [redacted] via "Wells Fargo Sure Pay" service. [redacted] told me the next day that they cannot accept funds thru this method. We will have to deposit funds directly to their business account. He provided me an email with his business listed as "[redacted]" and [redacted] ACCOUNT # [redacted]. I told my father that this sounds fishy as he is asking cash money to be deposited into his account. However, my father said he will not be getting such discount anywhere else and said these people sound reasonable on the phone and are also Indian and did not think they will cheat us. I took cash out of checking account on 12/**/14 and deposited $500 to the "[redacted] ACCOUNT#[redacted]. I called [redacted] and confirmed that he has recieved funds. He told me that he will send us the confirmed tickets in few minutes and once recieved, we will have to deposit remaining funds asap. We agreed. However, we did not hear back from him all day. I called him back around 7 PM and he said he is still working on the tickets. Later that night, he send me two confirmed tickets that was totally different than the itinerary provided to us before we deposited funds. It had too many stops on the way to India and went thru Canada. The original itinerary showed only one stop in Newark NJ and then straight to Delhi. My father said this is not what we agreed on. I called [redacted] back, but he told me that this is the best he can get and if we dont deposit remainder of the money into his account, he will cancel these tickets and we will have to pay the cancellation charges in the amount of $500.

Additional facts:

- I also believed that these people were running credit card fraud. The reason why I say this is that I looked up the tickets booked by [redacted] on line thru Air Canada website and it showed a credit card used to purchase two tickets at full price. The contact information was listed as my father, however, the email ID used was not from [redacted] or even Travel De Airfoce account, but a different yahoo ID

- The telephone number listed on the contact was from Puerto Rico. I called the number and the person who answered told me that he does not work for Travel Agency or know how his number showed up on the website.

- [redacted] uses the email id as lesspay [redacted]; Phone number:[redacted]

- [redacted] uses the email id as [redacted] Phone number:[redacted]

- They only deal with cash. Once My father told [redacted] that even though he is currently in Atlanta, but his son is in New York, he trasfered the transaction to Chicago so that I cannot drop off the check or use other means of cash. Once we called [redacted], he said he is in Chicago and can only accept cash as it will take too long for check to arrive.

- They use various email address, various phone numbers and different business names. The phone numbers listed on the Add in the news paper [redacted] when goes to voice mail says that "You have reached ......................and states different phone number not [redacted]".

- They got very aggressive via emails and over the phone when we did not deposit remaining of the money in their account. They even send nasty emails. I have saved all the correspondance.Desired Settlement: I would like these people to be caught as soon as possible otherwise they will target more senior citizens, old people who dont speak english and are looking to get cheap tickets online.

I would like to recieve my $500 that was deposited to the [redacted] account. I have the emails from these people and the transaction reciept with me.

Consumer

Response:

At this time, I have not been contacted by Travel De Airforceall Inc. regarding complaint ID [redacted].Sincerely,[redacted]

Review: I called this agency on June [redacted], to inquire and get quote on price for 4 passengers in Air-indai. He gave us quote of $3800 for 4 tickets ( 2 adults, 2 kids) .So, I purchase 4 tickets from chicago to india on June [redacted], 2014. We receive email communication from this agency with their account information to deposit $3800 for 4 tickets to India. We deposited that amount on June [redacted], which was deposited to their account on June [redacted]. We were told that as soon as amount was clear we will get email with tickets for 4 passengers. But we did not get tickets on that day.

WE got email from Travel de air force on June [redacted], with only 2 tickets one adult and one child, but that was in different airline, than what we initially decided. When I went to airline website on june [redacted] to print tickets, they were cancelled without informing us. So, I called agency few time they did not pick up. Finally when I got hold of them the guy was using foul language and said he already send us tickets. By that time we realize that they are fraud and we are never going to get our tickets.

We received communication from two different emails, travel de airforce and Royal travel.

So, we decided to file a police complain on June [redacted], in afternoon. On the same day we got new tickets now through Air-India. Again they were cancelled next day by them without informing us. He told police we have to give him extra $1200 in order to get tickets now. During the whole process the staff was very rude, and professional and never apologized for anything. We then decided we already lost $3800 so we do not want to loose more $1200 to this agency. So we decided we want our refund. At that time there were not tickets booked on our name. Agency told police they are going to deduct penalties for cancellation. Tickets were cancelled earlier without our knowledge, prior to us wanting the refund. We were told that we will get our refund in three weeks. Its been almost 4 weeks now with no sign of communication or refund from that agency.

I am writing this to you because this agency is fraud they take money from customers and book tickets email them and cancel next day. We would never know that our tickets were cancelled, if we did not go to airline website to print it. After this incident I talked to couple of my relative in New york and this happened to few people over there, who realized that there tickets were cancelled on the day of travel. When it’s too late to file a complaint.

I want my refund. WE never asked the agency to cancel our tickets. We decided on $3800 for 4 tickets. We never got a real tickets from then which were not cancelled by them.

Only after we realized they are fraud and we do not want to deal with them any more we decided we want refund. But tickets through itihad airline were cancelled way prior to that on June [redacted].

He even cancelled air-India even after we file a complaint that we want our tickets. Please look into this and save customer like us from this fraud agency, who run away with our hard earned money.

Thank you

[redacted]Desired Settlement: I want my $3800 back. I never cancelled any tickets priot to june [redacted], agent decided to cancel by themselves without our concern at all.

Consumer

Response:

At this time, I have not been contacted by Travel De Airforceall Inc. regarding complaint ID [redacted].

Sincerely,

Review: Travel De Airforceall advertised in Indian News Papers available in [redacted] grocery stores that he is a travel agent and can book tickets.I approached him to book ticket for my family members. After lot of email exchanges, and paying him $1425 through direct bank deposit from a teller, he booked two tickets for my wife/son to travel from Chicago to Bangalore (India) via Air India.A week after he booked the tickets, I confirmed with the airlines and they confirmed that the tickets were booked.Later on the travel agent went ahead and cancelled the tickets without informing us. We realized this 1 day before the travel when we were trying to do online baggage checkin.On contacting the travel agent, he just bluffed saying there must be some mistake and he will correct it immediately. However he failed to receive/respond on time and did not do anything. On asking for refund, he said he will give, but never gave any refund. He does not even have the courtesy to respond back to your emails and phone calls.Desired Settlement: I would like to get back my $1425 + $5 spent on police report and also some compensation for the mental torture I had to go through this.

Consumer

Response:

At this time, I have not been contacted by Travel De Airforceall Inc. regarding complaint ID [redacted].

Sincerely,

Review: On April **, 2014 I bought two airline return tickets by wiring money from my BOA to the Travel de Airforceall BOA account #[redacted], routing number [redacted] as requested by an agent named [redacted] to travel to New Delhi from SFO and back by Singapore Airlines for the total amount of $2150.00.We traveled to New Delhi on May **, 2104 without any issue.On May **, 2014 during our return, at New Delhi airport, Singapore Airline notified us that we have fraudulant tickets and we have to buy new tickets, though we had confirmation from Singapore Airlines for our return.We bought two new ticket and lost a day of work, which cost us extra $2035.37.On our return, we tried to contact the agent who sold us the tickets via e-mails and also by calling at [redacted] and ###-###-#### (number given in their AD, in three different Newpapers - [redacted] under American Travel Force). Their Ads are still running. Every time he picked up the phone, was very rude and said, he will look into it but never returned our calls or responded to our e-mails.We also tried to get refund from Singapore Airlines. They also refused to refund our extra cost. We do have all the supporting documents, in case you need.We want your help to get our money back and also notify other cunsumers about this fraud company or an agent. They are still in business because our friends have called them to check if they are still in bussiness. We, both are senior citizens. My husband is retired person and is 68 year and 10 month old.Appreciate your help.[redacted]Desired Settlement: Travel agency to refund total of $2035.37. cost breakdown is as follows:Cost of two airline tickets from New Delhi to SFO = $1,512.76 plus loss of [redacted] wages and taxi cost = $522.61 Thank you for your help![redacted] husband)

Consumer

Response:

At this time, I have not been contacted by Travel De Airforceall Inc. regarding complaint ID [redacted].

Sincerely,

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Description: TRAVEL AGENCIES & BUREAUS

Address: 809 West 181 Street Suite 146, New York, New York, United States, 10033

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