Travel Inn Motel

SEE ATTACHED PICTURES IN WE RE DECKED AND RE ROOFED THE ENTIRE HOME, WE USED OUR STANDARD ICE AND WATER SHIELD AND SYNTHETIC UNDERLINERWE ALSO REPLACE ALL ROTTEN FACIA AND ATTACHED NEW GUTTERS WE RECEIVED A CALL FROM THE CUSTOMER ABOUT A YEAR AGO, THERE WAS A LEAK BY THE GUTTER, WHEN WE WENT TO THE HOME WE FOUND THE GUTTERS OVERFLOWING WITH DEBRIS AND WATERTHE GUTTERS WERE BEGINNING TO PULL AWAY FROM THE HOUSE LEAVING THE FACIA BOARD EXPOSED TO EXCESS WATER DAMAGEWE CLEANED AND RE-ATTCHED THE GUTTERS AT NO CHARGEDISCUSSED GENERAL GUTTER MAINTENANCE WITH CUSTOMER TO PREVENT FUTURE DAMAGERECEIVED CALL FROM CUSTOMER ABOUT MOS AGO, SAYING THAT THE PROBLEM HAD RE OCCURREDWE ASKED IF SHE HAD CLEANED HER GUTTERS, SHE SAID SHE HADWE VISITED THE HOME OWNER THAT DAY, THE PICTURES TAKEN THAT DAY WAS WHAT WE FOUNDGUTERS MUST BE MAINTAINED TO PREVENT DAMAGE FROM EXCESS WATER AND ICE DAMAGE, WE SUGGESTED SHE INSTALL LEAF GUARDS TO PREVENT BUILD UP FROM DEBRIS

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***

Please excuse my delay in getting back to you I had surgery for breast cancer last Thursday, March and am just now able to get to my emails First and foremost, Ms*** did not receive any drives for her son for March because he missed a drive, which incurred a $missed drive
fee We do not allow students/parents to schedule drives when they owe for a drive that was missed Secondly, I would request a copy of the contract that Ms*** refers to with regard to scheduling one drive a week The contract I have on file does not state that anywhere I have NEVER told her (verbally or in writing) I emailed out any additional paperwork or contracts With regard to the email received on December 17...I have attached the email stream from the 17th In addition, I have attached another email stream where drives were booked and confirmed.The missed drive was confirmed by Ms*** via email...please see attachment The drive he missed for which they incurred the missed drive fee was on Saturday, February @ pm That drive was confirmed by Ms*** via email on Thursday, January 28, @ 5:pm In addition, I have attached the original contract...no where does it state he will be one drive per week; the Parent Information Sheet is attached as well A+ Driving Academy bears zero fault here As stated in the parent letter/contract, if a drive is missed, there is a missed drive fee of $due No drives can be scheduled until that fee is paid Ms*** can either call (765)483-to pay the fee via phone with a card; or she can mail a check to A+ Driving Academy, P.OBox 418, Lebanon, IN Upon receipt of the payment, the account can be reactivated and drives can resume

SEE ATTACHED PICTURES.  IN 2015 WE RE DECKED AND RE ROOFED THE ENTIRE HOME, WE USED OUR STANDARD ICE AND WATER SHIELD AND SYNTHETIC UNDERLINER. WE ALSO REPLACE ALL ROTTEN FACIA AND ATTACHED NEW GUTTERS.  WE RECEIVED A CALL FROM THE CUSTOMER ABOUT A YEAR AGO, THERE WAS A LEAK BY THE GUTTER,...

WHEN WE WENT TO THE HOME WE FOUND THE GUTTERS OVERFLOWING WITH DEBRIS AND WATER. THE GUTTERS WERE BEGINNING TO PULL AWAY FROM THE HOUSE LEAVING THE FACIA BOARD EXPOSED TO EXCESS WATER DAMAGE. WE CLEANED AND RE-ATTCHED THE GUTTERS AT NO CHARGE. DISCUSSED GENERAL GUTTER MAINTENANCE WITH CUSTOMER TO PREVENT FUTURE DAMAGE. RECEIVED CALL FROM CUSTOMER ABOUT 2 MOS AGO, SAYING THAT THE PROBLEM HAD RE OCCURRED. WE ASKED IF SHE HAD CLEANED HER GUTTERS, SHE SAID SHE HAD. WE VISITED THE HOME OWNER THAT DAY, THE PICTURES TAKEN THAT DAY WAS WHAT WE FOUND. GUTERS MUST BE MAINTAINED TO PREVENT DAMAGE FROM EXCESS WATER AND ICE DAMAGE, WE SUGGESTED SHE INSTALL LEAF GUARDS TO PREVENT BUILD UP FROM DEBRIS.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]