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Travelers Motel North

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Travelers Motel North Reviews (2)

Initial Business Response / [redacted] (1000, 5, 2016/12/01) */ WE WERE NOT HIRED DIRECTLY BY THE COMPLAINTENTWE SIMPLY DELIVERED THE ITEMS TO HER AT THE REQUEST OF OUR CUSTOMERTHE CUSTOMER VINCE TSIGNED FOR THE LIABILITY INSURANCE OF [redacted] CENTS PER POUND PER ITEMWE OFFERED THIS RESOLUTION TO THE COMPLAINTENT AND SHE HAS REFUSED THIS RESOLUTIONI HAVE ALSO MADE ATTEMPTS TO FIND A REPLACEMENT ITEM FOR HER WITHIN THIS PRICE RANGE AND COULD NOT MEET THE MEASUREMENTS AS WELL AS STAY WITHIN THE SETTLEMENT AMOUNTSEEINGS THAT WE WERE NOT REQUIRED BY MOVING REGULATIONS TO EVEN DISCUSS A RESOLUTION TO THIS MATTER WITH HER SEEINGS THAT SHE DID NOT HIRE US DIRECTLY SHOWS THAT BY DOING SO ANYWAY WE ARE MOST APOLOGETIC AND WOULD LOVE TO RESOLVE THIS DUE TO THE ACCIDENT THAT OCCURRED WHILE WE WERE DELIVERING THE ITEMS FOR HERTHE WEIGHT OF THE ITEM THAT WAS DROPPED IS AN APPROXIMATE WEIGHT OF 475LBS THERE FOR WE APPLY THAT WEIGHT TO THE COVERAGE AND THE DOLLAR AMOUNT WE PROPOSE IS $ [redacted] AS WELL AS A FREE HAUL OFF OF THE ITEM THAT WAS DROPPED IF NEEDED Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/12/07) */ (The consumer indicated he/she ACCEPTED the response from the business.) After giving this response a lot of consideration I have decided to accept this offer under the condition that they get with me this week check in hand and remove the broken applianceThey need to make contact and not ignore this any furtherI however feel that they are not a company that I would ever recommend as I was never shown a bond or insurance as I requested from them and was told they hadIf this is the case I should not have had to go through months of worry and stressThey are right when they said that you can not buy a replacement for this amount of moneyI on the other hand will have to pay to do so

Initial Business Response /* (1000, 5, 2016/12/01) */
WE WERE NOT HIRED DIRECTLY BY THE COMPLAINTENT. WE SIMPLY DELIVERED THE ITEMS TO HER AT THE REQUEST OF OUR CUSTOMER. THE CUSTOMER VINCE T. SIGNED FOR THE LIABILITY INSURANCE OF .** CENTS PER POUND PER ITEM. WE OFFERED THIS RESOLUTION TO THE...

COMPLAINTENT AND SHE HAS REFUSED THIS RESOLUTION. I HAVE ALSO MADE ATTEMPTS TO FIND A REPLACEMENT ITEM FOR HER WITHIN THIS PRICE RANGE AND COULD NOT MEET THE MEASUREMENTS AS WELL AS STAY WITHIN THE SETTLEMENT AMOUNT. SEEINGS THAT WE WERE NOT REQUIRED BY MOVING REGULATIONS TO EVEN DISCUSS A RESOLUTION TO THIS MATTER WITH HER SEEINGS THAT SHE DID NOT HIRE US DIRECTLY SHOWS THAT BY DOING SO ANYWAY WE ARE MOST APOLOGETIC AND WOULD LOVE TO RESOLVE THIS DUE TO THE ACCIDENT THAT OCCURRED WHILE WE WERE DELIVERING THE ITEMS FOR HER. THE WEIGHT OF THE ITEM THAT WAS DROPPED IS AN APPROXIMATE WEIGHT OF 475LBS THERE FOR WE APPLY THAT WEIGHT TO THE COVERAGE AND THE DOLLAR AMOUNT WE PROPOSE IS $[redacted] AS WELL AS A FREE HAUL OFF OF THE ITEM THAT WAS DROPPED IF NEEDED.
Initial Consumer Rebuttal /* (2000, 7, 2016/12/07) */
(The consumer indicated he/she ACCEPTED the response from the business.)
After giving this response a lot of consideration I have decided to accept this offer under the condition that they get with me this week check in hand and remove the broken appliance. They need to make contact and not ignore this any further. I however feel that they are not a company that I would ever recommend as I was never shown a bond or insurance as I requested from them and was told they had. If this is the case I should not have had to go through 3 months of worry and stress. They are right when they said that you can not buy a replacement for this amount of money. I on the other hand will have to pay to do so.

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