Treanor Moving & Storage Company

In our letter dated November 21st indicated the labor warranty is for one year from date of purchaseI sent a copy indicating this information for a referenceMr*** is indicating a year warrantyFranklin Industries has a one year labor warranty, which has since expiredThe
warranty on labor ended June Thus any further service work is chargeable to the consumer.Bassett Fumiture Superstore is an independent furniture store located in the Bassett Center in Beaver Dam WIWe are not affiliated with any other store or businessesOur store is over years old and we have developed a great satisfied customer base in those years.The furniture Mr*** purchased was Franklin name brandThe information Mr*** is speaking of in his search for complaints by Franklin is for a recall on a power button on certain power reclinersIt was not on heat/massage furnitureMr*** did not purchase any power reclining furniture, thus there is no basis for any complaint against Franklin Industries nor usFranklin Industries has since resolved their issues on the power button and has satisfied all of our customers who purchased power recliners.Franklin has a limited lifetime warranty on all mechanism parts and frame, excluding labor which is for one yearThose parts are paid for by Franklin one time in the warranty coverage periodIf parts have been replaced once, the next time the same part is needed to he replaced the consumer is responsible for the purchase of said part.If the consumer wishes to get an estimate on the labor for work to be done we will assist them on this matter.Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***