Initial Business Response / [redacted] (1000, 8, 2015/04/28) */ We have received the complaint from your officeWe have reviewed the file and the customers concernsWe have spoken with the customer and both agreed that this issue was due to miscommunication as a result of the customer moving to a different stateWe have resolved the issue with the customer to their satisfaction Initial Consumer Rebuttal / [redacted] (2000, 10, 2015/05/10) */ (The consumer indicated he/she ACCEPTED the response from the business.) They complied to their contracted agreement
Initial Business Response / [redacted] (1000, 8, 2015/04/28) */ We have received the complaint from your officeWe have reviewed the file and the customers concernsWe have spoken with the customer and both agreed that this issue was due to miscommunication as a result of the customer moving to a different stateWe have resolved the issue with the customer to their satisfaction Initial Consumer Rebuttal / [redacted] (2000, 10, 2015/05/10) */ (The consumer indicated he/she ACCEPTED the response from the business.) They complied to their contracted agreement