Regarding this complaint the home owner was saying that there was work to be done for free that was not on the estimateHe had stated Jay was the one who told him verbally that the work would be done free of charge We ALWAYS write down everything on the estimate that needs to be done even if
we include it for freeI have spoken to Jay who stated he never agrees to anything verballyThe price he was quoted was for the work stated on the estimate and nothing beyond thatSeems the customer was looking to get some work done for free
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]
Regarding this complaint the home owner was saying that there was work to be done for free that was not on the estimateHe had stated Jay was the one who told him verbally that the work would be done free of charge We ALWAYS write down everything on the estimate that needs to be done even if
we include it for freeI have spoken to Jay who stated he never agrees to anything verballyThe price he was quoted was for the work stated on the estimate and nothing beyond thatSeems the customer was looking to get some work done for free
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]