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TrendSource Reviews (5)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolvedThere was a misunderstanding bc as the first one was to be completed on either sat or Sun then I assumed the 2nd would be the same and assumed she put it on Sunday so that the report just had to be in by Sunday still assuming I could so it either day just like the first oneSo that was the misunderstandingHad I known that I didn't have either day to do it I would have completed it on Sunday Regards, [redacted]

[redacted] was initially assigned a project for Sat 3/- Sun 3/and did not complete it as scheduledShe was asked if she could try again the following week and responded, "Ok so we are good for sat or Sunday same times next week" to which the scheduler replied "ok I'll assign you for Sunday." [redacted] responded with, "Ok thanks." This project was scheduled for Sunday, 3/ONLY, but [redacted] completed it on Saturday 3/As that was not a valid shopping day in the program and was not the scheduled project date, we were unable to report her data to the clientThe scheduler, ***, did respond to her message within one business day to explain thisDue to the project being completed outside the required schedule date, we could not bill the client for the projectThe conversation between the scheduler and [redacted] is attachedAlthough we were unable to use the data or bill the client for this project, we will pay [redacted] to resolve this matterPayment has been issued and will be processed today

This company is a pain in the butt to work for and the pay is pathetic. More than just a couple of times, and the last time was the last time, they’ve had me resubmit photos already submitted, and answer questions on reports that were already answered within the report. The Last straw was that they refused to pay me for a perfectly good shop I did. They claimed they did not have all of the photos but after reviewing it they stated they did but it was too late to submit to the client. It was only late because of the redundant back and forth. Don’t waste your time or gas on this worthless company.

+1

I work with several professional companies in this field and had not done much with MSI since the pay was so low. I finally attempted to do a few...and surprise for the lowest pay,the task are vague and way too much effort for $8-$15. The funny part is the seems more interest in being a smartie and "right" than he is having someone help HIM make money. I would just advise any serious inspectors or shoppers, DONT WASTE YOUR TIME WITH THESE FOLKS. Pretty simple.

This company has a high volume of work, but pays its agents "peanuts" in comparison to other site verification companies. Most companies pay $25 to $30 per job, but TrendSource or now calls itself The Source only pay $15-$17 and you spend more time filling out their reports that have duplicate questions throughout the report. Please don't waste your time working for this greedy company.

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Description: Secret Shopper, Market Research & Analysis

Address: 4891 Pacific Hwy #200, San Diego, California, United States, 92110

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