Complaint: [redacted] I am rejecting this response because: [redacted] ,I thank you for sending my compliant but this is not working, they are not telling the truthYou can advise them I will be going to the mediaI tried to do things the right way, they are lying and were not up front with meI have never been treated this way by a company beforeSo thank you for your timeI will be contacting the news and newspapersThese men walked all over me [redacted] Clinical Support -Therapy Adherence [redacted]
[redacted] acts as a subsidiary of County Line Nissan and provides finance services as an indirect lender for its customersAs was the unfortunate case with Mr [redacted] , not all applications are approved and not all funding packages are accepted by the lenders with whom we have relationshipsCounty Line worked for an extended period of time to gain an approval that would benefit Mr [redacted] During that time, Mr [redacted] 's current loan and his obligations to it remained exactly the same; the vehicle was still in daily use by him and insured by himCounty Line and [redacted] have informed Mr [redacted] as have the lenders involved in writing of the adverse credit decision and the title reflecting the current lien is in Mr [redacted] 's possesionWe apologize for any inconvenience in not securing new financing on his behalf, but can not take responsibility for Mr [redacted] 's current car payments
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meHowever, today I went to my appointment for my pick up of the key and programming They did not have my key in stock As a result, another trip and more of my time wasted *** has done this to me now multiple times having me spend my time there to no avail They promised to have my key there tomorrow, Tuesday, April I find it very unsatisfactory that I have had to go there now three times to get something they should have prepared for me I will reply back tomorrow to see if I finally receive my key
Sincerely,
*** ***
County Line is extremely sorry for the inconvenience placed on Mrs*** and our Used Car Manager *** *** has now both contacted the consumer and made personal arrangements to provide the key that was owed. Because the original sales associate assigned to their purchase is no longer a
County Line employee, the follow up and their satisfaction was unfortunately not executed to the prper standardWe hope strongly to regain Mr and Mrs ***' good favor and will work to do so
First and most importantly, no request was made to County Line's used car manager *** *** for a refund of depositCounty Line allowed Ms*** a day test drive at no charge and worked diligently to try and secure financing for herUnfortunately do to her credit standing and unique income
source, an acceptable loan could not be securedCounty Line is disheartened that days of effort have resulted in this complaint and has issued a refund in the amount of $today January 15, If Ms.*** determines she would like to continue dialogue with County Line to purchase a vehicle, we would greatly appreciate the opportunity
As a goodwill gesture, County Line will offer Mr*** a refund for any late fees he's incurred and work with the credit bereaus to resolve any reporting issues due to his non paymentCounty Line works closely with the credit bereaus and hopes to reach a level of satisfaction with Mr***County Line can not and will not respond to threats of business disruption and personal relationships Mr*** expects to leverage with his close media friendsCounty Line will be contacting Mr*** to discuss, but views his threats as reason enough to close this file for purposes of the Better Business Bereau
Complaint: ***
I am rejecting this response because:
Sincerely,
Timothy ***
County line Nissan told me I was approved and papers were on their way, and told me not to make any current loan payments because it mess up the payoff amount, well two months went by and my loan was late days and now my credit rating is destroyed, if they don't pay me for the two months loan payment I will show up on their doorsteps with the local news and cameras!! I know all the media!!
When [redacted] purchased her 2005 [redacted] she was aware that it was being sold as is. The charges she incurred were for maintenance (spark plugs and coils) that required replacement 5100 miles after she bought it. Please see supporting documentation.
[redacted] acts as a subsidiary of County Line Nissan and provides finance services as an indirect lender for its customers. As was the unfortunate case with Mr. [redacted], not all applications are approved and not all funding packages are accepted by the lenders with whom we have relationships. County...
Line worked for an extended period of time to gain an approval that would benefit Mr. [redacted]. During that time, Mr. [redacted]'s current loan and his obligations to it remained exactly the same; the vehicle was still in daily use by him and insured by him. County Line and [redacted] have informed Mr. [redacted] as have the lenders involved in writing of the adverse credit decision and the title reflecting the current lien is in Mr. [redacted]'s possesion. We apologize for any inconvenience in not securing new financing on his behalf, but can not take responsibility for Mr. [redacted]'s current car payments.
Complaint: [redacted]
I am rejecting this response because:[redacted],I thank you for sending my compliant but this is not working, they are not telling the truth. You can advise them I will be going to the media. I tried to do things the right way, they are lying and were not up front with me. I have never been treated this way by a company before. So thank you for your time. I will be contacting the news and newspapers. These men walked all over me. [redacted]Clinical Support -Therapy Adherence[redacted]
[redacted] purchased her 2005 [redacted] from County Line with a powertrain warranty but because of the year and mileage is was purchased "as is". [redacted] brought her [redacted] in on February 9th, 2015 at which time we provided her with a loaner car during diagnosis...
and repairs. We assisted her by working with the staff at the [redacted] dealership who determined and resolved the problem which was a covered repair under her Extended Service Contract. She came in the evening of February 18th, 2015, we provided her with copies of the repairs that had been completed and thanked her service consultant for getting repairs done.
Complaint: [redacted] I am rejecting this response because: [redacted] ,I thank you for sending my compliant but this is not working, they are not telling the truthYou can advise them I will be going to the mediaI tried to do things the right way, they are lying and were not up front with meI have never been treated this way by a company beforeSo thank you for your timeI will be contacting the news and newspapersThese men walked all over me [redacted] Clinical Support -Therapy Adherence [redacted]
[redacted] acts as a subsidiary of County Line Nissan and provides finance services as an indirect lender for its customersAs was the unfortunate case with Mr [redacted] , not all applications are approved and not all funding packages are accepted by the lenders with whom we have relationshipsCounty Line worked for an extended period of time to gain an approval that would benefit Mr [redacted] During that time, Mr [redacted] 's current loan and his obligations to it remained exactly the same; the vehicle was still in daily use by him and insured by himCounty Line and [redacted] have informed Mr [redacted] as have the lenders involved in writing of the adverse credit decision and the title reflecting the current lien is in Mr [redacted] 's possesionWe apologize for any inconvenience in not securing new financing on his behalf, but can not take responsibility for Mr [redacted] 's current car payments
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meHowever, today I went to my appointment for my pick up of the key and programming They did not have my key in stock As a result, another trip and more of my time wasted *** has done this to me now multiple times having me spend my time there to no avail They promised to have my key there tomorrow, Tuesday, April I find it very unsatisfactory that I have had to go there now three times to get something they should have prepared for me I will reply back tomorrow to see if I finally receive my key
Sincerely,
*** ***
Complaint: ***
I am rejecting this response because: Please see attachment
Sincerely,
*** ***
County Line is extremely sorry for the inconvenience placed on Mrs*** and our Used Car Manager *** *** has now both contacted the consumer and made personal arrangements to provide the key that was owed. Because the original sales associate assigned to their purchase is no longer a
County Line employee, the follow up and their satisfaction was unfortunately not executed to the prper standardWe hope strongly to regain Mr and Mrs ***' good favor and will work to do so
First and most importantly, no request was made to County Line's used car manager *** *** for a refund of depositCounty Line allowed Ms*** a day test drive at no charge and worked diligently to try and secure financing for herUnfortunately do to her credit standing and unique income
source, an acceptable loan could not be securedCounty Line is disheartened that days of effort have resulted in this complaint and has issued a refund in the amount of $today January 15, If Ms.*** determines she would like to continue dialogue with County Line to purchase a vehicle, we would greatly appreciate the opportunity
As a goodwill gesture, County Line will offer Mr*** a refund for any late fees he's incurred and work with the credit bereaus to resolve any reporting issues due to his non paymentCounty Line works closely with the credit bereaus and hopes to reach a level of satisfaction with Mr***County Line can not and will not respond to threats of business disruption and personal relationships Mr*** expects to leverage with his close media friendsCounty Line will be contacting Mr*** to discuss, but views his threats as reason enough to close this file for purposes of the Better Business Bereau
Complaint: ***
I am rejecting this response because:
Sincerely,
Timothy ***
County line Nissan told me I was approved and papers were on their way, and told me not to make any current loan payments because it mess up the payoff amount, well two months went by and my loan was late days and now my credit rating is destroyed, if they don't pay me for the two months loan payment I will show up on their doorsteps with the local news and cameras!! I know all the media!!
When [redacted] purchased her 2005 [redacted] she was aware that it was being sold as is. The charges she incurred were for maintenance (spark plugs and coils) that required replacement 5100 miles after she bought it. Please see supporting documentation.
[redacted] acts as a subsidiary of County Line Nissan and provides finance services as an indirect lender for its customers. As was the unfortunate case with Mr. [redacted], not all applications are approved and not all funding packages are accepted by the lenders with whom we have relationships. County...
Line worked for an extended period of time to gain an approval that would benefit Mr. [redacted]. During that time, Mr. [redacted]'s current loan and his obligations to it remained exactly the same; the vehicle was still in daily use by him and insured by him. County Line and [redacted] have informed Mr. [redacted] as have the lenders involved in writing of the adverse credit decision and the title reflecting the current lien is in Mr. [redacted]'s possesion. We apologize for any inconvenience in not securing new financing on his behalf, but can not take responsibility for Mr. [redacted]'s current car payments.
Complaint: [redacted]
I am rejecting this response because:[redacted],I thank you for sending my compliant but this is not working, they are not telling the truth. You can advise them I will be going to the media. I tried to do things the right way, they are lying and were not up front with me. I have never been treated this way by a company before. So thank you for your time. I will be contacting the news and newspapers. These men walked all over me. [redacted]Clinical Support -Therapy Adherence[redacted]
[redacted] purchased her 2005 [redacted] from County Line with a powertrain warranty but because of the year and mileage is was purchased "as is". [redacted] brought her [redacted] in on February 9th, 2015 at which time we provided her with a loaner car during diagnosis...
and repairs. We assisted her by working with the staff at the [redacted] dealership who determined and resolved the problem which was a covered repair under her Extended Service Contract. She came in the evening of February 18th, 2015, we provided her with copies of the repairs that had been completed and thanked her service consultant for getting repairs done.