Tri-County Ambulance, Inc.

Consumer responded via phone:The check was received and the complaint is resolved

Beth F* 2:PM (hours ago)to me Dear ***, I am in receipt of the above identified complaint (***) I have reviewed this with the staff member involved and have resolved the issue I have sent an email to ***
*** with the receiptfor payments she had made My staff had used an invalid email address spelling her first name incorrectly, Marsha, instead of *** We have corrected the spelling and as stated sent a new email with receipt I apologize for any inconvenience and would request Ms*** to ask for a Supervisor if she was not getting the response she felt she needed I apologize for any inconvenience and have left a voice message for Ms***. Thank you for bringing this to our attention. Sincerely, Beth F*Tri-County Ambulance Service, Inc.440-951-

Company responded via phone:The consumer did have an overpayment on his account and was entitled to a refund.  The company cannot issue a refund immediately.  he company was waiting on the second refund and received this on June 28, 2017 and it normally takes 30 days for the company to...

process refunds to the consumer.  A refund check was mailed to the consumer on July 27, 2017.