The complainant claims that no one spoke to her regarding the refund status of her applicationOur records show that my manager, Jean and Angela, did explain and that, Ms [redacted] acknowledge by her signature on the application, refunds would occur in form of company check and would take up to business days to process Ms [redacted] was not pleased with that response We have already refunded Ms [redacted] for the application and document processing fees The check was mailed out as follows: Yes $was refunded via check # on 8/12/and mailed to the address we have on file of [redacted] Rd Pellston, MI I am showing that the check was cleared and reconciled in Yardi as of 8/23/
The complainant claims that no one spoke to her regarding the refund status of her applicationOur records show that my manager, Jean and Angela, did explain and that, Ms [redacted] acknowledge by her signature on the application, refunds would occur in form of company check and would take up to business days to process Ms [redacted] was not pleased with that response We have already refunded Ms [redacted] for the application and document processing fees The check was mailed out as follows: Yes $was refunded via check # on 8/12/and mailed to the address we have on file of [redacted] Rd Pellston, MI I am showing that the check was cleared and reconciled in Yardi as of 8/23/