The item was brand new from the mfg and they stated nothing was wrong with the itemHaving dental experience they should know it had to be lubedThe main problem they said was it did not hold a charge in which it did and we will send the item back to the customer as the website states there is a warranty and its per the mfg what happens and they says it is not defect and we will not issue a refund when there is not a problem with the itemThe customer know it can't be resold due to FDA and OSHA regulations we will send the item back to the customer per the mfg
The item was brand new from the mfg and they stated nothing was wrong with the itemHaving dental experience they should know it had to be lubedThe main problem they said was it did not hold a charge in which it did and we will send the item back to the customer as the website states there is a warranty and its per the mfg what happens and they says it is not defect and we will not issue a refund when there is not a problem with the itemThe customer know it can't be resold due to FDA and OSHA regulations we will send the item back to the customer per the mfg