Tri County Industries

RE: ID# [redacted] Dear Ms [redacted] : We are in receipt of your letter regarding a complaint filed by [redacted] ***.The City of [redacted] has an ordinance and contract in place that requires all property owners pay, at minimum, a base fee for trash and recycling servicesOnce the quarterly bill is paid, one sticker, to be placed on one bag each week, is sent to the residentThis fee must be paid, whether or not the resident sets anything out for collectionMs*** is the owner of record and also resides hereIn order for Ms [redacted] to have a ‘hopper’ she would also have to pay or make and keep arrangements for payment of a previous balance owed on another account she had with TriCounty Industries, IncThe current contract has been in effect since February 1, Ms [redacted] ' account remains suspended due to a balance of $on her current account, in addition to the previous account in which she owes $The base fee still accumulates while on suspensionOur collections department has offered a payment arrangement until the balance is paid in full, which Ms*** has refused.Because of the City’s ordinance, the balance on her account is legitimate, and we will continue with collection efforts.If you should have any questions regarding this matter, please do not hesitate to contact me at [redacted] Sincerely,TRI-COUNTY INDUSTRIES, INC.Lori FCustomer Service Supervisor/IfEnclosure: Revdex.com Complaint

I would like to receive updates about the automated re-enrollment program as well as the opportunity to cancel my services