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Tri-Fume, Inc

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Tri-Fume, Inc Reviews (4)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted] 
I'll send documents sent to me that I never signed. I disagree with paying for 2 Tvs and Fee for broken Tv. I never agreed to those terms.

I am faxing over a copy of the lease agreement for the 1st TV that was broken and the 2nd TV that was  replaced enclosed all payments that were made since the TV was leased by them. I gave them full credit from the 1st TV so the 2nd TV that they were given the agreement is for 100 weeks...

or 50 bi weekly payments the broken TV was reduced to $350.00 6.99 + tax per week not to exceed $350.00 dollars.  If the customer goes full term total paid would be $2698.92 or they can return the TV and be done. They also had the 120 day option of 1249.99 + tax if paid in 120 days.The other TV that was broken was identified as customer abuse because the screen was cracked and they said they don't know what happened? Again full credit has been given. See payment history
Thanks [redacted]

The first time I heard that there was a warranty claim for [redacted] Dr.,...

Oxnard, Ca.was when I received a letter from the Owner on 12/18/2015. I also received a letter from Revdex.com @ that same time.
I called the owner, He was unable to meet with me until Wed. Dec. 23, 15 1 pm.
We @ Tri-Fume, Inc. are very upset that a complaint was filed without the owner giving us a chance to inspect his warranty claim.
Sincerely,
J[redacted] Owner

[redacted] was delivered a bed back on 12.10-2016 after Don AND KARL SET UP HIS BED THEY HELP HIM PUT THE NATTRESS ON AT THAT TIME THE MATTRESS GOT CAUGHT ON THE BED CAUSING A SMALL
RIP ON THE BOTTOM OF THE MATTRESS , WE AGREED TO FIX THE BED AND OFFER A 280.00  TO...

COVER FOR THE MATTRESS GETTING FIX,HE AGREED AND SIGN A STATEMENT SAYING IT WAS FAIR,WE ARE GOING OUT WEDNESDAY 1-20-16 TO FIX HEADBOARD TO BED AND HE AGGREED THAT HE WOULD BE SATISFIED ASLO WE GAVE HIM 2 MONTHS OF THE BED WHERE HE DOESNT HAVE TO PAY.WE ARE IN THE BUSINESSTO FIX PROBLEMS AND WE TAKE COMPLIANTS VERY SERIOUSLY
 
THANK YOU
VIDO T[redacted]
STORE MANAGER
EAGLERENTALS
216-332-0850

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