[redacted] was delivered a bed back on 12.10-after Don AND KARL SET UP HIS BED THEY HELP HIM PUT THE NATTRESS ON AT THAT TIME THE MATTRESS GOT CAUGHT ON THE BED CAUSING A SMALL RIP ON THE BOTTOM OF THE MATTRESS , WE AGREED TO FIX THE BED AND OFFER A TO COVER FOR THE MATTRESS GETTING FIX,HE AGREED AND SIGN A STATEMENT SAYING IT WAS FAIR,WE ARE GOING OUT WEDNESDAY 1-20-TO FIX HEADBOARD TO BED AND HE AGGREED THAT HE WOULD BE SATISFIED ASLO WE GAVE HIM MONTHS OF THE BED WHERE HE DOESNT HAVE TO PAY.WE ARE IN THE BUSINESSTO FIX PROBLEMS AND WE TAKE COMPLIANTS VERY SERIOUSLY THANK YOU VIDO T [redacted] STORE MANAGER EAGLERENTALS 216-332-
I am faxing over a copy of the lease agreement for the 1st TV that was broken and the 2nd TV that was replaced enclosed all payments that were made since the TV was leased by themI gave them full credit from the 1st TV so the 2nd TV that they were given the agreement is for weeks or bi weekly payments the broken TV was reduced to $+ tax per week not to exceed $dollars If the customer goes full term total paid would be $or they can return the TV and be doneThey also had the day option of + tax if paid in days.The other TV that was broken was identified as customer abuse because the screen was cracked and they said they don't know what happened? Again full credit has been givenSee payment history Thanks ***
[redacted] was delivered a bed back on 12.10-after Don AND KARL SET UP HIS BED THEY HELP HIM PUT THE NATTRESS ON AT THAT TIME THE MATTRESS GOT CAUGHT ON THE BED CAUSING A SMALL RIP ON THE BOTTOM OF THE MATTRESS , WE AGREED TO FIX THE BED AND OFFER A TO COVER FOR THE MATTRESS GETTING FIX,HE AGREED AND SIGN A STATEMENT SAYING IT WAS FAIR,WE ARE GOING OUT WEDNESDAY 1-20-TO FIX HEADBOARD TO BED AND HE AGGREED THAT HE WOULD BE SATISFIED ASLO WE GAVE HIM MONTHS OF THE BED WHERE HE DOESNT HAVE TO PAY.WE ARE IN THE BUSINESSTO FIX PROBLEMS AND WE TAKE COMPLIANTS VERY SERIOUSLY THANK YOU VIDO T [redacted] STORE MANAGER EAGLERENTALS 216-332-
I am faxing over a copy of the lease agreement for the 1st TV that was broken and the 2nd TV that was replaced enclosed all payments that were made since the TV was leased by themI gave them full credit from the 1st TV so the 2nd TV that they were given the agreement is for weeks or bi weekly payments the broken TV was reduced to $+ tax per week not to exceed $dollars If the customer goes full term total paid would be $or they can return the TV and be doneThey also had the day option of + tax if paid in days.The other TV that was broken was identified as customer abuse because the screen was cracked and they said they don't know what happened? Again full credit has been givenSee payment history Thanks ***