There have been several attempts to reach and talk to the manager with no availThere was laminate floor installed during the week of March through March 25, Within the first day of work March 21, we noticed the floor of the living room being scratched and my wife brought them to their attention but all they said was that our furniture/sofa had caused the scratchThis is what they claim and their supervisors just take their word for it despite us having called several times and left messages that the scratch was not caused by our furniture like they claim and we even took pictures and have asked someone to come out to my home to check it outAs a property owner, I do not plan of damaging my own property therefore it is illogical for them to dismiss our explanations and take their word over the customer'sNot only did we bring to the installer's attention, but also I told Ricardo about it and even spoke to *** (*** I believe) about the situation he claimed that it
Buddy's refuses to adhere to their written warranty after an independent inspector verified they installed wrong causing defects in the flooring
There have been several attempts to reach and talk to the manager with no availThere was laminate floor installed during the week of March through March 25, Within the first day of work March 21, we noticed the floor of the living room being scratched and my wife brought them to their attention but all they said was that our furniture/sofa had caused the scratchThis is what they claim and their supervisors just take their word for it despite us having called several times and left messages that the scratch was not caused by our furniture like they claim and we even took pictures and have asked someone to come out to my home to check it outAs a property owner, I do not plan of damaging my own property therefore it is illogical for them to dismiss our explanations and take their word over the customer'sNot only did we bring to the installer's attention, but also I told Ricardo about it and even spoke to *** (*** I believe) about the situation he claimed that it