We needed a party bus on 3/**/and had a contract for them to pick us up at 7pm for my wife's surprise birthday party, which was supposed to start at 8pmWe had to call at 7:to see where the bus was, but no one answeredHad to leave a message, they finally called back saying the bus was in traffic and would be there in about minAs we were asking for the phone number of the driver so we could be in touch with him we were hung up onWe called back and had to leave another messageWe finally find out that the party bus we had reserved and was waiting for was actually in Oyster Bay when he was supposed to be in Howard BeachWe had to call car service to bring our guest to the partyMy wife was over min late to her own birthday party and we had been paying for the hall and DJ for that timeWe would have been much later than that if we actually waited for this unprofessional company to show upBesides being embarrassed by this company because everyone was told they were
I signed a contract with US bargain limo for a passenger party bus for the evening of February **, The service was to be provided from pm to am going from Woodbridge NJ to Atlantic City NJThe service was provided during that timeAs per the signed contract, I was told the service would cost an all-inclusive $All that wasn’t included was the gratuity to the driverSam from US bargain limo asked me how much I was planning to give the driver, and I stated $I had already given a $depositTwo days prior to the service, Sam emailed me saying that I should pay the balance in cash on the day of the serviceI told him that I needed to charge the balance, and he then added a 5% fee for using a credit cardI told him that this was his responsibility as per the contract, and that he never made me aware that there was an extra fee for charging the service to a credit cardHe said that he could not do it for less than 3%, and that he wouldn’t be able to provide th
We needed a party bus on 3/**/and had a contract for them to pick us up at 7pm for my wife's surprise birthday party, which was supposed to start at 8pmWe had to call at 7:to see where the bus was, but no one answeredHad to leave a message, they finally called back saying the bus was in traffic and would be there in about minAs we were asking for the phone number of the driver so we could be in touch with him we were hung up onWe called back and had to leave another messageWe finally find out that the party bus we had reserved and was waiting for was actually in Oyster Bay when he was supposed to be in Howard BeachWe had to call car service to bring our guest to the partyMy wife was over min late to her own birthday party and we had been paying for the hall and DJ for that timeWe would have been much later than that if we actually waited for this unprofessional company to show upBesides being embarrassed by this company because everyone was told they were
I signed a contract with US bargain limo for a passenger party bus for the evening of February **, The service was to be provided from pm to am going from Woodbridge NJ to Atlantic City NJThe service was provided during that timeAs per the signed contract, I was told the service would cost an all-inclusive $All that wasn’t included was the gratuity to the driverSam from US bargain limo asked me how much I was planning to give the driver, and I stated $I had already given a $depositTwo days prior to the service, Sam emailed me saying that I should pay the balance in cash on the day of the serviceI told him that I needed to charge the balance, and he then added a 5% fee for using a credit cardI told him that this was his responsibility as per the contract, and that he never made me aware that there was an extra fee for charging the service to a credit cardHe said that he could not do it for less than 3%, and that he wouldn’t be able to provide th