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Tri-State Leasing

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Review: I was an out of state purchaser of a vehicle from Tri State Leasing, LLC. I found their vehicle on the Auto Trader Website in January 2015 and began my contact with their salesperson. Based on their ad the vehicle was listed as in excellent condition and CarFax Certified. In addition, the salesperson stated that his business offered a 30-day money back guarantee if the customer was not satisfied. The vehicle was a 2009 Mercedes Benz SL550 which had 35,700 miles. The saleperson also stated that the vehicle would be serviced and inspected at a local Mercedes Benz dealership prior to delivery. Upon receiving the vehicle, I discovered the following issues: alignment needed to drive the vehicle (safety issue); knob missing to adjust the outside mirrors (safety issue); fog lamp out/not working (safety issues); wrong size battery in vehicle (this model comes with 2 vehicle batteries/safety issues); no windscreen which is standard with convertible models; key fobs (2) not programmed with vehicle; passenger's side cup holder not working. The overall general appearance inside and outside the vehicle was poor! After receiving the vehicle the business will not or have not returned any of my emails and phone calls. This is unprofessional and poor customer service!Desired Settlement: I am requesting that Tri State Leasing, LLC reimburse me for all of the parts and services that I had to have completed to drive the vehicle safely. In addition, I want to receive damages for my time that I had to use to complete these services as well as penalize Tri Stae Leasing for their false ads and unprofessional business practices.

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Description: Boat Dealers

Address: 4700 highway 22 #515, Mandeville, Louisiana, United States, 70471

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