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Tri-State Pooper Scoopers, Inc.

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Tri-State Pooper Scoopers, Inc. Reviews (3)

I've talked to the accounting department regarding the matter and we decided to manually enter a $credit on the customer's next invoice to be issued March 18, 2015.If you require any further information regarding this matter please do not hesitate to contact us in the
office, ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. 
Regards,

Review: Company sent a coupon stating on behalf of the staff they appreciate our business and state if we call in they will give us a one time $15 credit on our account. There is no expiration on the mailer. I called today (02/10/15) to ask for the credit but the representative stated the offer expired January 31st. She went further to state she could not apply the credit because it expired. I told her there was nothing on the card indicating an expiration date. She apologized and said there was nothing she could do.Desired Settlement: I would like them to credit my account for the $15 and ensure future coupons clearly state the expiration date.

Business

Response:

I've talked to the accounting department regarding the matter and we decided to manually enter a $15 credit on the customer's next invoice to be issued March 18, 2015.If you require any further information regarding this matter please do not hesitate to contact us in the office, [redacted]

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.

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Description: PET WASTE REMOVAL

Address: 15 Prestbury Square, Suite 10, Newark, Delaware, United States, 19713

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