[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: TriState Public Adjusters Inc has not provided the services promised Tristate, please provide the response you provided me from that email I sent in JanuaryI emailed you, provided you with the information you requestedI was not contacted back, and those items where never updated to the "original list"Or provided to [redacted] , who you should have been in contact with The contents has been delayed due to the lack of response from TriState Public AdjustorsWe made numerous calls to them from February thru March due to receiving repair request letters from my insurance company, [redacted] - [redacted] Ron S [redacted] **was the only one to respond, but never had any informationMade promises that it would be resolve the following week, or that a return call would be providedNo calls were receivedI was asking for status of my contentsThe answers were not provided Finally I was informed that [redacted] , the company my insurance hired to verify the Tristate Public Adjuster list had provided Tristate with a listThat list was provided to me April 1, The list contained many unverified items and many missing itemsTristate Public Adj email merely stated they put a call in to David, and were waiting on response about this list I contacted Denise, Tristate office personel, she informed me they put a call into [redacted] At that time I asked, do we need to supply proof? Why are they questioning the living room & dining room that was completely destroyed? How are we to prove that? Denise basically was agreeing with what I was saying, there was no professional advise or information provided to me as proof that things were in motion to resolve these issues Within a week from me getting the [redacted] list I received a check from my insurance for $Not the 84,mentionedThat is a total of paid out contents from the insurance due to a $advance provided in the beginning of my claimReceiving the check was proof to me that [redacted] had provided this contents list to Tristate some time before, and it was not addressed, therefore a check was issuedI have requested that [redacted] provide the date of when that list was sent to Tristate Receiving the check is when I finally had enough of Tristate Public Adjustors, the lack of communication, the lack of responses to calls, the unanswered questionsFrom the beginning, Tristate Public Adjustors did not handle my claim as professionals, my neighbors reported to me when they were at my homeI have tried to be patient, work with them but they are not working to resolve, they made a list, sent it to my insurance and that was thatEverything after that was badKicking my door and leaving my property open for daysThis is not a company that is working for the client I requested that Tristate no longer handle my case Tristate Public Adjustors has not provided the services to date, I am confused why they are now interested in sitting down with me to resolve thisThis is the service that was expected from the beginningI provided this company with many opportunities to this to make it right I am requesting that MrRon S***, Tristate Public Adjustors provide a rescission letter to meSince Tristate Public Adjustors did not do their part of the bargain “anticipatory repudiation”Contract should be null and void Regards, [redacted]
November 13, DATE OF LOSS 9/30/- Fire In regards to the complaint ID of [redacted] , we will try to answer as best as possibleAlso we have spoken to [redacted] today and also explained how this worksIt seems that the main complaint [redacted] has is that he received an advance, for his living arrangements and we took out out of a 10,checkFrom the day of the fire our company has put [redacted] in a hotel which is being billed on our credit card, Even with the that we put towards his hotel invoice, we at this moment have a balance of almost 4,and that amount will continue to growBefore anything was done with that advance our office spoke to [redacted] and both our office and [redacted] came to an agreement that we were going to take out a portion towards his hotel invoice and [redacted] was going to receive the restEven though normally that advance is supposed to go to his living arrangements since his insurance was not going to take over his hotel.Also we have supplied [redacted] with our estimates, the insurance companies estimates and any thing else that was requestedAt this time we are waiting for the adjuster to get the final authorization for the numbers, I have enclosed the copies of the invoice from the hotel for your file.Please do not hestiate to call us if you have any additional question Very truly yours,Ron S [redacted] Public Adjuster
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
December 22, 2014Dear [redacted] ,Please forgive the lateness in getting our response to the complaint ID [redacted] As I stated to you earlier, to our best knowledge this has been resolvedWe have received the expense check from the insurance company and that was forwarded to the ***'s on December 15, We are waiting for the draft to come in from the insurance company to resolve this claimWe have been in contact with the ***'s and to our knowledge we have resolved thisPlease do not hestiate to call if you have any questions.Very truly yours, Ron S Public Adjuster
From: [redacted] @ [redacted] .net < [redacted] @ [redacted] .net>Date: Mon, Jul 27, at 9:AMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint # [redacted] .To: [email protected] gave me money for the bathroom the u damaged not the basementThey ripped up my entire basement and left me with the bill.Sent on the new [redacted] Network
September 29, 2015In regards to the complaint file by the [redacted] 's, there is alot of misinformation that is being statedBut as we had already sent [redacted] our withdrew letter on September 28, we are not going to go into detailsAs always we try our best to please our clients to our best abilityWe have included a copy of the letter that was sent to [redacted] and the [redacted] 's .Thank you in advance for your help in getting this resolve.Very truly yours,Ron S.Public Adjuster
[redacted] ***, In respond to the ID [redacted] from [redacted] about his basementHe was paid for the damage to his carpets and the suspended ceiling in his basementThis was the area which the restoration company addresedAgain I have enclosed the letter that [redacted] signed, stating that all issues with Tristate were resolvedPlease note this was signed after the estimate was received and discussed with [redacted] , outlining exactly what was being paid for, Respectfully,Thomas C Public Adjuster
I recently had a fire at needed to file an insurance claimI was referred to Anthony L [redacted] from Tri State Public adjustersI felt obligated to write this review as a token of my appreciation for all his hard work and great job handling my claimHe was very responses and took care of everythingAnthony and the TriState team did a fantastic job I will definetky be recommending them to my friends as I already haveI'm very pleased with Tri States service, great job !!!
December 22, 2014Dear [redacted] ,Please forgive the lateness in getting our response to the complaint ID [redacted] As I stated to you earlier, to our best knowledge this has been resolvedWe have received the expense check from the insurance company and that was forwarded to the ***'s on December 15, We are waiting for the draft to come in from the insurance company to resolve this claimWe have been in contact with the ***'s and to our knowledge we have resolved thisPlease do not hestiate to call if you have any questions.Very truly yours,Ron SPublic Adjuster
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: TriState Public Adjusters Inc has not provided the services promised Tristate, please provide the response you provided me from that email I sent in JanuaryI emailed you, provided you with the information you requestedI was not contacted back, and those items where never updated to the "original list"Or provided to [redacted] , who you should have been in contact with The contents has been delayed due to the lack of response from TriState Public AdjustorsWe made numerous calls to them from February thru March due to receiving repair request letters from my insurance company, [redacted] - [redacted] Ron S [redacted] **was the only one to respond, but never had any informationMade promises that it would be resolve the following week, or that a return call would be providedNo calls were receivedI was asking for status of my contentsThe answers were not provided Finally I was informed that [redacted] , the company my insurance hired to verify the Tristate Public Adjuster list had provided Tristate with a listThat list was provided to me April 1, The list contained many unverified items and many missing itemsTristate Public Adj email merely stated they put a call in to David, and were waiting on response about this list I contacted Denise, Tristate office personel, she informed me they put a call into [redacted] At that time I asked, do we need to supply proof? Why are they questioning the living room & dining room that was completely destroyed? How are we to prove that? Denise basically was agreeing with what I was saying, there was no professional advise or information provided to me as proof that things were in motion to resolve these issues Within a week from me getting the [redacted] list I received a check from my insurance for $Not the 84,mentionedThat is a total of paid out contents from the insurance due to a $advance provided in the beginning of my claimReceiving the check was proof to me that [redacted] had provided this contents list to Tristate some time before, and it was not addressed, therefore a check was issuedI have requested that [redacted] provide the date of when that list was sent to Tristate Receiving the check is when I finally had enough of Tristate Public Adjustors, the lack of communication, the lack of responses to calls, the unanswered questionsFrom the beginning, Tristate Public Adjustors did not handle my claim as professionals, my neighbors reported to me when they were at my homeI have tried to be patient, work with them but they are not working to resolve, they made a list, sent it to my insurance and that was thatEverything after that was badKicking my door and leaving my property open for daysThis is not a company that is working for the client I requested that Tristate no longer handle my case Tristate Public Adjustors has not provided the services to date, I am confused why they are now interested in sitting down with me to resolve thisThis is the service that was expected from the beginningI provided this company with many opportunities to this to make it right I am requesting that MrRon S***, Tristate Public Adjustors provide a rescission letter to meSince Tristate Public Adjustors did not do their part of the bargain “anticipatory repudiation”Contract should be null and void Regards, [redacted]
November 13, DATE OF LOSS 9/30/- Fire In regards to the complaint ID of [redacted] , we will try to answer as best as possibleAlso we have spoken to [redacted] today and also explained how this worksIt seems that the main complaint [redacted] has is that he received an advance, for his living arrangements and we took out out of a 10,checkFrom the day of the fire our company has put [redacted] in a hotel which is being billed on our credit card, Even with the that we put towards his hotel invoice, we at this moment have a balance of almost 4,and that amount will continue to growBefore anything was done with that advance our office spoke to [redacted] and both our office and [redacted] came to an agreement that we were going to take out a portion towards his hotel invoice and [redacted] was going to receive the restEven though normally that advance is supposed to go to his living arrangements since his insurance was not going to take over his hotel.Also we have supplied [redacted] with our estimates, the insurance companies estimates and any thing else that was requestedAt this time we are waiting for the adjuster to get the final authorization for the numbers, I have enclosed the copies of the invoice from the hotel for your file.Please do not hestiate to call us if you have any additional question Very truly yours,Ron S [redacted] Public Adjuster
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
December 22, 2014Dear [redacted] ,Please forgive the lateness in getting our response to the complaint ID [redacted] As I stated to you earlier, to our best knowledge this has been resolvedWe have received the expense check from the insurance company and that was forwarded to the ***'s on December 15, We are waiting for the draft to come in from the insurance company to resolve this claimWe have been in contact with the ***'s and to our knowledge we have resolved thisPlease do not hestiate to call if you have any questions.Very truly yours, Ron S Public Adjuster
From: [redacted] @ [redacted] .net < [redacted] @ [redacted] .net>Date: Mon, Jul 27, at 9:AMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint # [redacted] .To: [email protected] gave me money for the bathroom the u damaged not the basementThey ripped up my entire basement and left me with the bill.Sent on the new [redacted] Network
September 29, 2015In regards to the complaint file by the [redacted] 's, there is alot of misinformation that is being statedBut as we had already sent [redacted] our withdrew letter on September 28, we are not going to go into detailsAs always we try our best to please our clients to our best abilityWe have included a copy of the letter that was sent to [redacted] and the [redacted] 's .Thank you in advance for your help in getting this resolve.Very truly yours,Ron S.Public Adjuster
[redacted] ***, In respond to the ID [redacted] from [redacted] about his basementHe was paid for the damage to his carpets and the suspended ceiling in his basementThis was the area which the restoration company addresedAgain I have enclosed the letter that [redacted] signed, stating that all issues with Tristate were resolvedPlease note this was signed after the estimate was received and discussed with [redacted] , outlining exactly what was being paid for, Respectfully,Thomas C Public Adjuster
I recently had a fire at needed to file an insurance claimI was referred to Anthony L [redacted] from Tri State Public adjustersI felt obligated to write this review as a token of my appreciation for all his hard work and great job handling my claimHe was very responses and took care of everythingAnthony and the TriState team did a fantastic job I will definetky be recommending them to my friends as I already haveI'm very pleased with Tri States service, great job !!!
December 22, 2014Dear [redacted] ,Please forgive the lateness in getting our response to the complaint ID [redacted] As I stated to you earlier, to our best knowledge this has been resolvedWe have received the expense check from the insurance company and that was forwarded to the ***'s on December 15, We are waiting for the draft to come in from the insurance company to resolve this claimWe have been in contact with the ***'s and to our knowledge we have resolved thisPlease do not hestiate to call if you have any questions.Very truly yours,Ron SPublic Adjuster