Tri State Wholesale Building Supplies Inc.

The piece of the door that is defective is being delivered to the customer's home on 08/31/2017. Attached is the email sent to the customer this morning. Thank you

[A default letter
is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me I spoke with the proper authority on the telephone and he stated he would process a check for payment to cover the repair costs for the damages in the amount of $ I will contact the Revdex.com if I do not receive it I appreciate him "making it right"
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may...

update it before sending it.  If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply.  Please contact us after that time if the [redacted]er is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Thank you for the information.  I apologize for what has happened and that the issue was not taken care of immediately.  I am the correct person to resolve this.  I left a message on your phone this afternoon.  Please call me at ###-###-#### at your convenience.