Triangle Garage LLC

Initial Business Response / [redacted] (1000, 6, 2014/11/19) */ I did a safety and emission inspection on her car and found a problem with the armI told her to fix it would be $The front light was missingShe called the highway patrol and they called meThe customer and the Highway Patrol came and they inspected the carThey told me that I was fine and that I inspected the car correctly Initial Consumer Rebuttal / [redacted] (3000, 14, 2014/12/08) */ See Attached Final Consumer Response / [redacted] (3000, 19, 2015/03/10) */ 03/12/15: Mediator called consumer and left voice mail message 03/16/15: I am requesting $for the second inspection and I paid my regular mechanic $for a second opinionI am requesting $to recover my expensesThe Highway Patrol gave the business a warning for the invalid inspection 03/16/15: Mediator called consumer and updated the business agreement to refund the $He will be mailing a check Final Business Response / [redacted] (1000, 20, 2015/03/10) */ 03/16/15: Mediator called the business and left voice mail message 03/16/15: I agree to refund the $to the consumer to resolve the complaintI will send the check to the address provided

I took my car to a shop and was given a quote for several needed repairs totaling over $800.00, I then brought my truck to Triangle Garage for a 2nd opinion and found the truck needed none of the above repairs and only need a Air condition recharge for $They also repaired another vehicle of mine that I thought was a $Rotor issue, that ended up not being the case and was fixed for just $I highly recommend this company for quality repairs at a fair price

Initial Business Response /* (1000, 6, 2014/09/03) */
The customer came in saying her vehicle was pulling to the right. I told her we had to check the front suspension. The camber was fine and we adjusted the front toe and told her she needed to have her tires rotated, which we charge $20....

She did not want the tire rotation. When she returned we explained that her tires were mismatched and she needed tires. She asked for her money back and we refunded her $60.
Initial Consumer Rebuttal /* (3000, 8, 2014/09/04) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This statement is false, I aslo have a witness. I called the company Triangle Garage LLC, before I went up there and the gentleman told me over the phone to come back up there and that they would perform my wheel alignment again. When I got up there they told me they were not gonna perform it again and told me to go get my card and invoice that they were gonna give me my money back. The guy even checked my tires first before doing the alignment because he said they all had to be the same length or else he could not perform the wheel alignment. Once I showed him my receipt from where I purchased my tires he said ok. He then performed the alignment and now my car goes to the right. I will not recommended this shop to anyone. Their overall performance is horrible and because of that I will go to shops that actually has a name for themselves like [redacted] etc.

Initial Business Response /* (1000, 6, 2014/11/19) */
I did a safety and emission inspection on her car and found a problem with the arm. I told her to fix it would be $260.00. The front light was missing. She called the highway patrol and they called me. The customer and the Highway Patrol...

came and they inspected the car. They told me that I was fine and that I inspected the car correctly.
Initial Consumer Rebuttal /* (3000, 14, 2014/12/08) */
See Attached
Final Consumer Response /* (3000, 19, 2015/03/10) */
03/12/15: Mediator called consumer and left voice mail message.
03/16/15: I am requesting $12 for the second inspection and I paid my regular mechanic $25 for a second opinion. I am requesting $37 to recover my expenses. The Highway Patrol gave the business a warning for the invalid inspection.
03/16/15: Mediator called consumer and updated the business agreement to refund the $37. He will be mailing a check.
Final Business Response /* (1000, 20, 2015/03/10) */
03/16/15: Mediator called the business and left voice mail message.
03/16/15: I agree to refund the $37 to the consumer to resolve the complaint. I will send the check to the address provided.