Triangle Hair, Nail & Day Spa Reviews (1)
This company will not honor an expired gift card in the amount of $35.00 that was purchased with cash but no services have been performed.I received a gift card in the amount of $35.00 as a gift which my daughter purchased with cash. Unfortunately, I misplaced it and when it was found I noticed that they card had expired(it was issued for only 6 mo.) When I brought it in the first time I was told that I needed to talk to the owner. When I went in the second time, I spoke to the manager who said that they could not honor the gift card. When I asked for the owners number, she gave me a phone number that was out of service. I waited at the counter for 15 minutes but the manager would not come back or give me another number. How can a gift card purchased with cash expire????Desired SettlementI would like them to honor this gift card and perform a service of my choosing that would use up the $35.00.Business Response Triangle Day Spa is a reputable business with multiple repeat customers. Gift cards are provided with an expiration date to ensure that purchased gift cards are used in a timely manner. This policy is written on the gift card to inform customers of the deadline for usage. Gift cards are sold with the understanding that it is not the spa's responsibility to keep up with gift card dates.