Trick trucks inc.

I am writing to inform you of the resolution regarding the complaint you received from a customer who had his car windows tinted,When Window tint is applied in the colder months the drying process is a lot longer due to the Cold temperature. Customers are advised of thisbefore and after...

the window tinting is done. They are instructed to be patient during the drying process which can take up to a week depending on how cold it is. During the drying process the windows will look foggy due to condensation build up from the cold temperatures. This fogginess will dissipate once the drying process is completed.In this case the customer was not patient and removed the tint before the drying process was completed. He removed the tint after 3 days,After the tint was removed the only resolution was to re tint the windows and Once again inform the customer of the longer drying time during the colder months.Trick Tricks re tinted the customers windows at no charge after he had destroyed a perfectly good tint job by being impatient and not waiting for the drying process to be completed. The re tint was completed in the colder months and the customer waited the appropriate time for the tint to dry.