Trieu Tran MD

We received the dispute you sent us for [redacted] assigned ID [redacted] I emailed the patient requesting any additional information since patient was not on our databasePatient replied back and attached billing statements that came from DrTranI replied informing patient DrTran does not work out of our practice and provided her with his mailing address ( [redacted] Fountain Valley, CA )Please let me know if I have resolved this from our end [redacted] [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.Please understand that I have never received any contact from the insurance company requesting addition informationI will cooperate and provide any needed information if I receive a proper correspondence from the insurance companyHowever, I refuse to cooperate with the doctor office note stating that I need to to contact the insurance company to find out what they need from meThat is not my responsibilityThe office needs to verify my insurance prior to offering the service, and cannot order me to contact the insurance company like thatOnce again, I will cooperate with the insurance company if I receive any request from them, not from the doctor officeIt is not acceptable that the office quoted me $copayment, and when they failed to bill insurance, they turn around and bill meI accept the service in good faith that it only costs me $without any disclosure that if the office failed to bill insurance, I will be responsible for the billingThe office provided me falsified quote and I refuse to be held responsible afterward Regards, [redacted] **

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted].I would like to update the correct address for the business I'm filing the complaint against:Dr. Trieu T. Tran Office11180 Warner Avenue - Suite 455Fountain Valley, CA 92708Phone: 714-893-6008 I apologize for not being able to provide the correct address of the business originally due to incorrect information obtained online.  Attached are the supporting correspondences for your review. Could you re-address my complaint to the updated mailing address above please? 
Regards,
[redacted]

Re: [redacted] [redacted]To Whom It May Concern,The consumer was seen in the office. We billed her insurance $360 for the office visit and $430 for a CAM BOOT walker. Her insurance has delay payment PENDING receipt of additional information requested from the consumer-An Le. In other word, the insurance company was waiting for her to reply to their request for additional information in order to process and paid for the medical bill. However, she has notprovided the request information.Attached are the dated notes from our 3" party billing company. As you can see, they have been calling her numerous time and telling her to respond to her insurancecompany request. The insurance company has sent her 3 letters. Her refusal to respond to her insurance company cause the claim to be denied. As such, we arebilling her.As you can see from her attached response letters, she is not cooperating to resolve this issue.Sincerely,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.Please understand that I have never received any contact from the insurance company requesting addition information. I will cooperate and provide any needed information if I receive a proper correspondence from the insurance company. However, I refuse to cooperate with the doctor office note stating that I need to to contact the insurance company to find out what they need from me. That is not my responsibility. The office needs to verify my insurance prior to offering the service, and cannot order me to contact the insurance company like that. Once again, I will cooperate with the insurance company if I receive any request from them, not from the doctor office. It is not acceptable that the office quoted me $10.00 copayment, and when they failed to bill insurance, they turn around and bill me. I accept the service in good faith that it only costs me $10.00 without any disclosure that if the office failed to bill insurance, I will be responsible for the billing. The office provided me falsified quote and I refuse to be held responsible afterward.
Regards,
[redacted]

We received the dispute you sent us for [redacted] assigned ID [redacted]. I emailed the patient requesting any additional information since patient was not on our database. Patient replied back and attached billing statements that came from Dr. Tran. I replied informing patient Dr. Tran does not work out...

of our practice and provided her with his mailing address ([redacted] Fountain Valley, CA 92708 ). Please let me know if I have resolved this from our end. [redacted]
 
[redacted]