Response:The person was incorrectly quoted a fee for service for cosmetic surgeryIt did not come to my attention until April 28, and at that point I communicated to the MD office that I would correct the bill and issue a refundOn May 6, I spoke to the patient and apologized for the error and as an apology I also discounted her an additional 20% as a courtesypatient was very happy with the outcome and the refund is in progress
Response:The person was incorrectly quoted a fee for service for cosmetic surgeryIt did not come to my attention until April 28, and at that point I communicated to the MD office that I would correct the bill and issue a refundOn May 6, I spoke to the patient and apologized for the error and as an apology I also discounted her an additional 20% as a courtesypatient was very happy with the outcome and the refund is in progress