The repairs took three (3) attempts to complete and weeks For the initial pick up, there were numerous issues The front bumper was not installed correctly and the gap was uneven It was noticeable at feet The interior was filthy with greasy finger prints all over the seats, trim pieces, seat belts, and headliner I am not sure why gloves are not worn But the best off all, the rear bumper was damaged during the repair and required it to be painted too I cannot believe this passed the detailer and any type of a quality check The second attempt to pick up, the interior was a little better in regards to greasy finger prints The second row of seats pushed back the third row Weather Tech floor liner The third row of seats were put back up, smashing the floor liner and putting a hole in it We also found someone's Tupperware and dirty fork insideMaybe the radio or DVD player was used for lunch entertainment We also found the front bumper was not painted on the inside of the wheel well I am quite disappointed The car was not "showroom condition" as promised A quote from the website, "Detailer A repair at Trimbach's isn't complete until it's finishedThat's where {name} comes in{Name} makes sure that repaired cars and trucks are not only physically returned to its showroom condition, but that it looks the part as well Getting each customer's car detailed to where it looks like it just came off the showroom floor helps the customer see and appreciate the rest of the Trimbach's team work."
I rarely take the time to leave reviews but this time I could not just go on and notMy wife was rear ended in November and sustained considerable damage to her ChallengerI checked out many body shops and settled on Trimbach'sFrom the very first phone call I knew this was the right choicePam answered the phone and was awesome to deal withThey picked up the car that day and assured me I had nothing to worry aboutI even met with Mr.Trimbach and he was super nice and answered all my questions and again assured me it will be taken care ofThroughout the whole process I was always made to feel like I was their number one customer and that they were working for me and not the insurance companyWhen the car was finished I went in to inspect itThey had it inside, warm and clean and ready for meI checked this car over inside and out and underneath and you would never be able to tell it was in an accidentThey did an AWESOME job from beginning to endHopefully we never experience another accidentBut if we do I will only take it to Trimbach'sThank you Mr.Trimbach and your staff for an excellent job and experience
The repairs took three (3) attempts to complete and weeks For the initial pick up, there were numerous issues The front bumper was not installed correctly and the gap was uneven It was noticeable at feet The interior was filthy with greasy finger prints all over the seats, trim pieces, seat belts, and headliner I am not sure why gloves are not worn But the best off all, the rear bumper was damaged during the repair and required it to be painted too I cannot believe this passed the detailer and any type of a quality check The second attempt to pick up, the interior was a little better in regards to greasy finger prints The second row of seats pushed back the third row Weather Tech floor liner The third row of seats were put back up, smashing the floor liner and putting a hole in it We also found someone's Tupperware and dirty fork insideMaybe the radio or DVD player was used for lunch entertainment We also found the front bumper was not painted on the inside of the wheel well I am quite disappointed The car was not "showroom condition" as promised A quote from the website, "Detailer A repair at Trimbach's isn't complete until it's finishedThat's where {name} comes in{Name} makes sure that repaired cars and trucks are not only physically returned to its showroom condition, but that it looks the part as well Getting each customer's car detailed to where it looks like it just came off the showroom floor helps the customer see and appreciate the rest of the Trimbach's team work."
I rarely take the time to leave reviews but this time I could not just go on and notMy wife was rear ended in November and sustained considerable damage to her ChallengerI checked out many body shops and settled on Trimbach'sFrom the very first phone call I knew this was the right choicePam answered the phone and was awesome to deal withThey picked up the car that day and assured me I had nothing to worry aboutI even met with Mr.Trimbach and he was super nice and answered all my questions and again assured me it will be taken care ofThroughout the whole process I was always made to feel like I was their number one customer and that they were working for me and not the insurance companyWhen the car was finished I went in to inspect itThey had it inside, warm and clean and ready for meI checked this car over inside and out and underneath and you would never be able to tell it was in an accidentThey did an AWESOME job from beginning to endHopefully we never experience another accidentBut if we do I will only take it to Trimbach'sThank you Mr.Trimbach and your staff for an excellent job and experience