My husband and I had Trimm Landscape come out last year to install around $2000 worth of plants in our backyard. We were given a one year warranty on the plants. We had only two plants that we needed to be replaced this year. I contacted the company prior to the one year warranty deadline to ask if the dead plants could be replaced. I called and emailed and so did my husband. We kept being told that they would come out to replace them. The owner was even informed of this and 4 months later we still have dead plants. Such a disappointment. I feel like they only have time for you if you are spending a lot of money otherwise you are not important enough. Oh well! Plenty of other landscaping businesses in Birmingham to give our business too.
My husband and I had Trimm Landscape come out last year to install around $2000 worth of plants in our backyard. We were given a one year warranty on the plants. We had only two plants that we needed to be replaced this year. I contacted the company prior to the one year warranty deadline to ask if the dead plants could be replaced. I called and emailed and so did my husband. We kept being told that they would come out to replace them. The owner was even informed of this and 4 months later we still have dead plants. Such a disappointment. I feel like they only have time for you if you are spending a lot of money otherwise you are not important enough. Oh well! Plenty of other landscaping businesses in Birmingham to give our business too.