Trinity Contracting & Construction LLC

We've worked out an agreement with the business that we're happy with

We are trying to get some paperwork together and are going through Home Advisor We are returning the money in full as long as she takes down her complaint and agrees to not post anything negative on social media Normally we don’t give a full refund this late into the game, but we have been trying to work out a settlement but she won’t settle for any lesser amount We have blocked out time on our schedule to do this work, and have lost money on this project She didn’t want to pay us for any compensation for any of the time we spent

January 18, I have been in contact with the Revdex.com regarding this matter on multiple occasions and informed them that we were working with our Attorney and the client’s attorney. We did not want to respond until we had our options worked out with our attorney We began working
with the homeowners on 6/14/They were taken to multiple suppliers as well as previous clients homes. The customer hired us on 7/13/2017. They signed a contract that day. Our contract states that a down payment is to be made upon signing of contract. They did not produce their down payment until 7/31/2017. That down payment was $18,shy of total down payment required at signing. The remainder of the down payment was paid on 9/18/2017. We started work on 9/21/2017. The contract total of project was $160,plus allowances, not $135,stated by customer We were contracted to perform entire scope of work including plumbing. Customer decided against our recommendation to use their own plumberThe plumbing permit portion was turned in on 8/09/2017. It was not approved on 8/18/The plumber submitted incorrect information upon request of *** for more details of their work on or about 8/31/weeks later the City of *** informed that they still had not heard from the homeowner’s plumber with the proper information. On 9/28/the homeowner’s plumber finally submitted the information that *** was asking for. Their plumber informed us that he could not begin his portion of the work until 11/4/2017. The plumbing rough in was completed on 11/22/2017. It was then inspected and passed. We were not required to pay their plumber because he was contracted and hired by the homeownerWe contacted the plumber and he re assured us that he was being paid by the homeowner and could not understand why we were even discussing it because he had never discussed any pricing with us…only the homeowner While we were waiting on the plumbing our carpenters began their work on 9/21/and completed all work possible per building permit regulations. Our electrician also completed his work necessary to have an electrical rough in inspection. Our HVAC contactor also finished his work that was to be done. Our part of construction could go no farther until the plumbing had passed the plumbing rough in inspection. After many delays, the customers selected plumber finally passed inspection on 11/27/They then had to back fill the trenches they had dug out and level the concreteThis was completed on 11/30/ We went out to the house on 12/2/to inspect the work that had been done by the customers hired help and found that an area of the leveled floor was cracking apart terribly and we brought it to the customers attentionThey said they would get it fixed and instead of fixing it they had it totally removed and wanted our company to take care of the floor leveling. The Home owner then hired a company to fix the floor and cover itWe had drywall material delivered on 12/11/2017. Our carpenters then went back to hang the drywall on 12/15/. We could not perform that part of the job until the floor was covered because of a safety issue On 11/30/the homeowner made their fifth and final decision on the custom flooringThe floor can not be order until it has a final approval and payment of half down. The homeowner’s final choice of flooring was about $12,more than the original amount they selected which was picked out on or about 6/28/2017. This is considered a change order. Company policy is that any change orders must be paid for upfront and signed before ordered or performed. I informed the homeowner of this. They did not want to pay the difference. We let them know that they would need to pay the difference in the change order to proceedThey still have not paid OR signed the change order We are diligently working with the homeowner to resolve their concern’s and get back on schedule. We try to discourage homeowners from hiring their own plumbers, electricians, etc. We have long term relationships with companies that we work with daily on jobs. This helps jobs run smoothly and prevents delays. When homeowners try to bring in their own trades it is harder to manage work schedules in a timely mannerUnfortunately, their decision was a bad one and their choice of plumber cost them three months of time out of their home which was in no way associated with ***

I was not able to add any other documents that we have supporting what transpiredOriginal contracts were signed, paid, and COMPLETELY fulfilledChange orders are marked, paid and completely fulfilledCustomer was to pay for crossheads and never didThe crossheads are not on any document or
change order Mullions were repetitively supposed to have been installed by manufacturer because they mistakenly did not supply them from the beginning This happened to this same customer before on the same windows from the same manufacturer (***) that we had NOTHING to do with so it seems that this is a manufacturing issueI called the *** reps on multiple occasions and they told me they were handling itI finally had to go out myself to take care of itAs far as the crossheads go, the customer never paid for the order as they were supposed to so that they could be ordered and then installed for free buy Trinity! ( Listen to voice conversation)I have since made it very clear to the customer that they have to pay for the crossheads at *** LumberOnce they arrive and are availableI will install them, as promised for freeBut, the customer has to pay for them, I am not, and will not pay for the crossheadsThe customer has since stated that she did indeed call in and pay for the crossheadsIn her statement she claimed that I said I would install the crossheads in a text message dated 10/29/15, in the next couple of daysPlease note by the above attached text message that I said I would install them as long as they came in!!! They never came in because they never paid for themThe mullions have since been installed (by me and NOT the manufacturer as they promised)and the customer has informed me that she has indeed paid for the crossheadsAs soon as the crossheads come in I will be more than happy to install them for the customer, as promised

Complaint: ***
I am writing in response to Trinity Contracting: The cancellation of services was four months prior to SAID date and there was no date on the contract when work was to beginBoth the contractor and I agreed that we could not work together to build a room additionI paid my end of the contract and as of May have not seen any money returnedI have been asked to wait days to receive my money because they had put into their operating expensesI think this is called co-mingling of fundsWhat about my operating expenses???
Sincerely,
*** ***

I had an exterior stone faced wall in the front of my house that abutted brick façade This stone bay window wall linear feet failed and sustained severe water rot and had to be torn down and rebuilt The question was why did the wall fail? I had numerous contractors out to bid this exterior wall tear down and rebuild I also wanted, of course, a reason why the wall fail and water intrusion happened, and a guarantee on the replacement build Tad Teahan, Trinity, made several visits to my house to study the failed wall and the massive rot He determined that the stone façade was too heavy for the underlying construction of the wall, which we discovered, had zero lintels and insufficient 2xconstruction, thus the long casement windows bowed and allowed water in for many years Tad Teahan proposed a rebuild with 2xframing vs 2x and with lintels made from beams In addition, on the outside he used angle iron to support the new stone façade from the bottom on the cantilever bay wall We accepted his proposal and expanded it to rebuild this exterior wall and replace all front windows Construction went well Here's the thing Tad Teahan did a great construction job and gave me a year guarantee on his work But what happened to all the other contractors who bid on our project? They bailed out!! They submitted a bid then called and withdrew because they could not figure out why the wall failed to that extent and did not know how to reconstruct the wall in a way that they were comfortable enough to give their guarantee on their own work! Tad Teahen is a very good builder

We have been able to get things worked out with the [redacted].  We have started back on the job already.  We have had the electric approved and moving forward as quickly as we can to make them happy.   I am not sure why the homeowner said we were blacklisted from getting permits in St....

Louis County.  I called the county myself and they told me that there is no such thing as blacklisting a General contractor.  Apart from that we are pleased to be able to resolve this with the [redacted]. [redacted]

We've worked out an agreement with the business that we're happy with.

We are trying to get some paperwork together and are going through Home Advisor.  We are returning the money in full as long as she takes down her complaint and agrees to not post anything negative on...

social media.  Normally we don’t give a full refund this late into the game, but we have been trying to work out a settlement but she won’t settle for any lesser amount.  We have blocked out time on our schedule to do this work, and have lost money on this project.  She didn’t want to pay us for any compensation for any of the time we spent.

Initial Business Response /* (1000, 7, 2015/05/12) */
The consumer hired us because they had water coming into their home. We were doing their basement and wee offered them several options that they didn't want to do because of the price. We were trying to keep the water out of their...

property. We did everything and they paid us in full. Everything was fine and they were happy. Then we had those terrential rains on April 5, 6, and 7. They