I wanted to let you know that the customer filed the report with you before they filed a report with usWhen the customer did call us and file a report, we sent a technician to fix the refrigerator but ultimately ended up switching the fridge she had originally purchased with a new one from usWe
both agreed to this solution and were happy to reach that conclusion. If it is possible, please contact the customer because I would like to eliminate the report since the problem has been resolved
I wanted to let you know that the customer filed the report with you before they filed a report with usWhen the customer did call us and file a report, we sent a technician to fix the refrigerator but ultimately ended up switching the fridge she had originally purchased with a new one from usWe
both agreed to this solution and were happy to reach that conclusion. If it is possible, please contact the customer because I would like to eliminate the report since the problem has been resolved