Trio Mariachi Capri

This past weekend we had an event at my home and wanted to surprise my mother in law for her birthday, after calling some friends I got a number for Trio mariachi capri.I spoke to Ricardo which was very friendly and always had time to answer my call and answer my question .I got to say they we're wonderful , everyone at the party loved the way they played .I'm so glad that they were professional in every aspect of their business. Im definitely calling them for my future events.

I just had the Trio Mariachi Capri perform at my mother's 90th birthday party on Jan 17, 2015. We had over 150 people, who enjoyed their music. The Trio walked around the hall and played to every table. They performed requested songs and there wasn't a song that they didn't know. I highly recommend the Trio, they are friendly and very people oriented. They were on time, they were well dressed and most of all a great pleasure.

This is the second time I contacted Ricardo for one of my family events, so you know, we enjoyed them.

Review: So here's the deal, I booked these guys for my daughters Quinceanera more than a month before the event ($250 deposit) I found them on Craigslist and googled them for info and they seemed legit and offered a good price. One week before the event, I called them and confirmed. They told me everything was good to go... The day of the event, They were a NO-SHOW. I initially was communicating with one of the members who told me they were on the way, and once they were past the show time, They stopped answering my texts and phone calls (VERY UNPROFESSIONAL). I waited a couple of days to call them for my deposit. Spoke to them and they apologized and assured me they would send me a check. 2 weeks went by and NOTHING. Called them back and this time he said he didn't have my address, so I gave it to him and waited. 7 days later and still NOTHING. Called them back and He apologized and told me he would bring it to me personally. We set up a day and time and guess what??? NOTHING!!! I guess I am not getting my deposit, but the least I can do is WARN as many people as possible. They not only let my family down by not showing up, but now they add insult to injury by not returning MY MONEY!!! STAY AWAY FROM THESE GUYS, UNLESS YOU WANT TO THROW YOUR MONEY AWAY!!!Desired Settlement: I would like my $250 Deposit returned.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Revdex.com,

I booked trio mariachi capri, on January 3 2015, for my moms birthday party and they did a great job.

Richard was really nice and and was accommodating with my request. He was always available to answer any questions I had. They showed up on time and are really professional. I was amazed by all the songs the knew. They where the cherry on the top of my moms birthday. I would highly recommend them. Most definitely I'll book them again in the near future.

Thank you Trio Mariachi capri

I contacted Richard Vargas through their website and booked them for my wedding 7 months in advance and payed a deposit. However, the day of my wedding, they never showed up. I fortunaely got my deposit back, but no apology. I later realized after reading reviews online that this has happened to several other people who were victimized by trio mariachi capri. Please read yelp reviews and reviews on the knot. They have a 1 star ! I filed a compaint with the Revdex.com, then Richard Vargas himself called me at 10:15 pm yelling at me. When I hung up, he left threatening messages that I saved and reported to the police. The police informed me if he called again to contact the police immediately for harassment and that a policeman would be sent out to his house.

Great music trio! Sound amazing. Look professional. Resonable prices. Could not ask for anything more.

My parents hired Trio Mariachi Capri for my older brothers combined birthday party this past Sunday and they were fantastic! They were punctual and very polite. They were also very well prepared and overall sounded great. We highly recommend this group and plan on hiring them again for another occasion.

I hired them for an important party and they never showed up. I suggest you read reviews on yelp and theknot. Richard Vargas was unapologetic to add insult to injury.