Trio Properties, LLC

We were very disappointed to hear how unsatisfied you were recently in your apartment living experience at [redacted] in [redacted] After reviewing the customer experience form provided to us by the Revdex.com, it seems you were dissatisfied in our policy regarding not removing the snow near the exterior grilling areas at the community Trio Properties has fully acknowledged your request as we take all criticism good or bad constructively, so we can continue to provide a better living environment for all our residents in the future You should be happy to hear that we have amended our policy moving forward and will have our snow removal contractor include removing the snow from the grilling areas as part of their clean up routine Trio Properties takes pride in its high customer service standards, competency, and quality of life we help provide for all our residents on each community we manage We would like to thank you for bringing this to our attention We truly appreciate any further feedback you can give so we can continue to make improvements in how we can provide an even better customer service experience for those in the future Thank you Sincerely, Trio Properties, LLC

Hi [redacted]We expected the dog parks to be open sooner in the year, but due to circumstances out of of control we, unfortunately, had to wait until this summer to open the first dog park.  The good news is, that the dog park is now open!  Please utilize this amenity while residing with us....

 We love to see our residents take advantage of all that we offer. in regards to your rent concession, we will have the Management Team reach out directly to follow-up on this matter.  As always, if you would like to further discuss your apartment living situation with our corporate office at any time, please feel free to reach out to [redacted].  Thank you for taking the time to give us your feedback.Sincerely,Trio Properties, LLC

We were very disappointed to hear how unsatisfied you were recently in your apartment living experience at [redacted] in [redacted].  After reviewing the customer experience form provided to us by the Revdex.com, it seems you were dissatisfied in our policy regarding not...

removing the snow near the exterior grilling areas at the community.  Trio Properties has fully acknowledged your request as we take all criticism good or bad constructively, so we can continue to provide a better living environment for all our residents in the future.   You should be happy to hear that we have amended our policy moving forward and will have our snow removal contractor include removing the snow from the grilling areas as part of their normal clean up routine.   Trio Properties takes pride in its high customer service standards, competency, and quality of life we help provide for all our residents on each community we manage.  We would like to thank you for bringing this to our attention.  We truly appreciate any further feedback you can give so we can continue to make improvements in how we can provide an even better customer service experience for those in the future.   Thank you.   Sincerely,   Trio Properties, LLC