[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] They not only failed to answer us promptly, they waited a full week after approving our claim to even tell us it was approvedFurthermore, they didn't even answer the e-mail from you, the Revdex.com for monthsIf they don't have any more respect for you than this, it should be obvious they don't care about their customersHowever, we have our money, thanks to your getting involved and we don't want to waste any more time with this company that has a horrible customer service department But thank you to the Revdex.com for your assistance Regards, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, Angela B***
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Assumed Answered] Complaint: [redacted] I am rejecting this response because: The attached letter from Vantage travel dated July 15, states the options, the first provides no benefit at all since the airfare is already paid and there is no offer of any refund if we immediately return At least in the second option, we would get a very small credit of $for a future booking assuming we would ever travel with Vantage again after this experience Regards, [redacted]
Please see attached
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] They not only failed to answer us promptly, they waited a full week after approving our claim to even tell us it was approvedFurthermore, they didn't even answer the e-mail from you, the Revdex.com for monthsIf they don't have any more respect for you than this, it should be obvious they don't care about their customersHowever, we have our money, thanks to your getting involved and we don't want to waste any more time with this company that has a horrible customer service department But thank you to the Revdex.com for your assistance Regards, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, Angela B***
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Assumed Answered] Complaint: [redacted] I am rejecting this response because: The attached letter from Vantage travel dated July 15, states the options, the first provides no benefit at all since the airfare is already paid and there is no offer of any refund if we immediately return At least in the second option, we would get a very small credit of $for a future booking assuming we would ever travel with Vantage again after this experience Regards, [redacted]