Triple D Sporting Goods

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my dispute Please enter your reason(s) for rejecting the business response below.The accounts of Triple D Sporting Goods are in accurate the reason for having to redo the t-shirts was because of altering the logo, not mention when first batch delivered it was mentioned who puts a logo on the left side of a t-shirt Sense t-shirts where being reprinted, why not change the logo from the left to right Also, see email from me offering to return the original batch and Triple D Sporting Goods response [redacted] Revdex.comMESSAGE FROM BUSINESS:Good morning, the customer seems to keep bringing up the fact the the logo was alteredThe logo was never altered and the sole reason for redoing the shirts was because the front logo was put on the right instead of the leftWhich was my companies fault, so we remade the shirt to correct our mistakeSo for her to say that we don't stand behind our work is falseAs for the refund, that will not be rewarded due to the shirts being customThe customer needs additional shirts that we will be more than happy to make for them but they will need to be paid forWe will even do them at a discounted price

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my dispute
Please enter your reason(s) for rejecting the business response below.Triple D, please provide information indicating how the logo was determined to be placed between the two of us It was never discussed, what was discussed when I spoke to *** by phone after delivery of shirts was the shirts could not be worn due to logo being adjusted at which time *** indicated he stretched the logo too far (see attachments for original template provided by *** and actual shirt)
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my dispute.
Please enter your reason(s) for rejecting the business response below.The accounts of Triple D Sporting Goods are in accurate the reason for having to redo the t-shirts was because of altering the logo, not mention when first batch delivered it was mentioned who puts a logo on the left side of a t-shirt.  Sense t-shirts where being reprinted, why not change the logo from the left to right.  Also, see email from me offering to return the original batch and Triple D Sporting Goods response.
[redacted]
Revdex.comMESSAGE FROM BUSINESS:Good morning, the customer seems to keep bringing up the fact the the logo was altered. The logo was never altered and the sole reason for redoing the shirts was because the front logo was put on the right instead of the left. Which was my companies fault, so we remade the shirt to correct our mistake. So for her to say that we don't stand behind our work is false. As for the refund, that will not be rewarded due to the shirts being custom. The customer needs 3 additional shirts that we will be more than happy to make for them but they will need to be paid for. We will even do them at a discounted price.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my dispute.
Please enter your reason(s) for rejecting the business response below.The logo was altered that is the reason as a company we could not wear the shirt which was made very clear to [redacted] from the start of having the shirts redone.  I can provide statements from female employees to indicate the previous shirt provided by this company and the shirt that was redone due to logo error is not the same fit.  I refuse to pay for another shirt from this company, in addition I need a total of 5 shirts instead of 3 because of the fit.  If Triple D does not want to stand by their work, I'll take my business some where else and let it be known of the service Triple D provides to a consumer or business. See attachment for photo of shirt labels, the Heavy Cotton fit is much forgiving (first batch of shirts) and the Soft Style runs much smaller (2nd batch) fit of a child.
Regards,
[redacted]
Revdex.comMESSAGE FROM BUSINESS:As we stated before the first batch of shirts were redone due to the Company Logo being on the wrong side. We as a company remade the shirts because we d stand behind our work. As for the extra shirts that they are needing, like we mentioned before, those will have to be purchased. We are willing to do the now 5 shirts not 3 from the beginning, at a lower or discounted price.