I was referred to this company via my Uncle that works for York in Washington State. I do not even know where to start with this review. These gentlemen were absolutely AMAZING!! Our unit was 10 years old and decided to retire in the middle of our Florida summer......new unit was obviously needed. My husband and I received total honesty and commitment from them throughout the entire process beginning to end. The gentleman that came to our home initially explained what the problem was and didn't try to "sell" us any unnecessary services. We had some installation issues that were "user errors" on a Sunday and they were on the other end of our numerous phone calls without hesitation to explain/troubleshoot the problem. We were still unable to figure the problem out and within minutes we had another gentleman at our home to fix everything!!! I can not express our appreciation for having the excellent service with true and honest people in such a desperate time! It is reassuring to know that there ARE still people that believe in real customer service and are not out to just make that bottom dollar. Our family and friends will use their services for any of our future A/C service needs. Thank you so much & God Bless you! :)
I was referred to this company via my Uncle that works for York in Washington State. I do not even know where to start with this review. These gentlemen were absolutely AMAZING!! Our unit was 10 years old and decided to retire in the middle of our Florida summer......new unit was obviously needed. My husband and I received total honesty and commitment from them throughout the entire process beginning to end. The gentleman that came to our home initially explained what the problem was and didn't try to "sell" us any unnecessary services. We had some installation issues that were "user errors" on a Sunday and they were on the other end of our numerous phone calls without hesitation to explain/troubleshoot the problem. We were still unable to figure the problem out and within minutes we had another gentleman at our home to fix everything!!! I can not express our appreciation for having the excellent service with true and honest people in such a desperate time! It is reassuring to know that there ARE still people that believe in real customer service and are not out to just make that bottom dollar. Our family and friends will use their services for any of our future A/C service needs. Thank you so much & God Bless you! :)