I am very sorry that you and your daughter had gotten head liceAs I had stated to you when you came in demanding a refund is that I did not know anything about head lice and that I would do some research and get back with youYou then decided to be very disrespectful to my team member, other
guest and myselfI then asked you to leave After you left I called our pest control company out to do a survey of the roomThey found nothingI also did a little research on line, where it stated that lice would not likely live very long off a human bodySince we do change our linen’s daily I find it farfetched that lice would still be on a laundered bedWith this information and the inspection by our pest control company I am confident you and your daughter did not get the lice from our hotel
I am very sorry that you and your daughter had gotten head liceAs I had stated to you when you came in demanding a refund is that I did not know anything about head lice and that I would do some research and get back with youYou then decided to be very disrespectful to my team member, other
guest and myselfI then asked you to leave After you left I called our pest control company out to do a survey of the roomThey found nothingI also did a little research on line, where it stated that lice would not likely live very long off a human bodySince we do change our linen’s daily I find it farfetched that lice would still be on a laundered bedWith this information and the inspection by our pest control company I am confident you and your daughter did not get the lice from our hotel