Triple S Towing

In regards to the complaint provided by [redacted] ***This order was cancelled and full refunded has been given to the customerThe customer provided the wrong delivery addressOnce one delivery has been attempted; the shop does not redelivery until the recipient responds with directions for deliveryThere were several messages left on the recipient's voicemail with no response Please contact us if you have any questions Sincerely, Peaches [redacted] , Owner

Revdex.com:I have reviewed the response made by the business in reference to complaint ID***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below
While the business owner has refunded the full price of the original order, she has NOT been truthful regarding her description of the eventsI want the following details to remain part of the record for this business and its owner:
The business was contacted by email days after the original order was placedA correction of the delivery address was given at that time, and a detailed map location link was providedThe business owner never responded to this message
More than three (3) subsequent attempts were made to contact the business owner by email, telephone, and web-page "contact us." linkThe business owner did not respond to ANY of these messages
The business owner claims to have left several voice mail messages regarding this transactionThe business owner was informed on Mar that there was no phone reception at the recipient's delivery addressThe business owner NEVER attempted to contact the purchaser regarding this transactionThere is no record of voice mail messages on my phone
Please confirm that this additional information will become part of the Revdex.com record regarding The Flower Hut and Organic Shop and its owner, Peaches ***sThank you
Regards,*** ***

In regards to the complaint provided by [redacted]. This order was cancelled and full refunded has been given to the customer. The customer provided the wrong delivery address. Once one delivery has been attempted; the shop does not redelivery until the recipient responds with directions for...

delivery. There were several messages left on the recipient's voicemail with no response.
Please contact us if you have any questions.
Sincerely,
Peaches [redacted], Owner