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Triple Seven Chrysler

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Triple Seven Chrysler Reviews (3)

I was offered a 50.00 *** card for test driving a jeep on July 18,2019. I made inquires on September 9 and October 29. Nothing received yet.
I was mailed a promotion card offering me a 50.00 *** card if I took a test drive in a new jeep which I did so on July18,2019. I made a inquiry on September 9 and was promised by salesman (***),and manager would get back to me. I made another inquiry on October 29,2019 and spoke with general manager (***). I have waited almost 5 months and haven't received any anything.

Desired Outcome

I would like receive my 50.00 and a explanation of why I had to wait so long and fight to receive what was outlined in their promotion.

Triple Seven Chrysler Response • Dec 20, 2019

This promotion was a Jeep Canada promotion, not a Triple Seven Chrysler Promotion. The salesman and sales manager mentioned in the complaint are no longer with our dealership. When the customer called and explained that he did not receive the *** card I apologized and told him that I would personally pick one up for him and it would be available for pick up in a couple of days. When I wrote down his information I assumed his last name was spelled the most common way of spelling it but it is spelled a different way. At no point did the customer inform me of the spelling. Because of this I was not able to find his contact information in our system and follow up with him. I called him the day I received this letter and explained why he hasn't heard back from me. His gift card has been ready for pick as I promised. He will be stopping by to pick it up from our receptionist.

had my car looked at in march due to ice build up and they said it was hoisted to be diced underneath. Around april 20th at work I noticed my rocker panel was crimped due to be being hoisted wrong (it's happened to me before ) with a different car. I went there and I was told since the time I took to come back it won't be fixed . No 1 I drive a 2015 *** .no 2 they are the only ones that hoisted my car . No 3 I tried many times to contact then since then and no call. Plus mrch was cold and a lot of crud who will notice then?

Desired Outcome

I would like my car fixed

Triple Seven Chrysler Response • May 15, 2018

the customer reported the damage over a month and a half after the vehicle was in for service, I personally inspected the damage and don't believe it was caused by a hoist(impact from curb possibly) either way, Mr. customer was invited to return to the shop so we could try and match the damage to the hoist used for his service and he did not comply. we have currently not heard from him in weeks and assumed he found the actual cause. we are more than willing to accept responsibility for our mistakes and in turn pay for them

Customer Response • May 16, 2018

(The consumer indicated he/she ACCEPTED the response from the business.)
Because I already had it fixed .

My name is [redacted] and I would like to file a complaint against Triple Seven Chrysler in Regina. I purchased a 2012 Dodge Ram that they had completed the safety inspection on. [redacted] I cancelled tire insurance that I had initially bought and they have not refunded my money. The insurance was cancelled within the 30 day window on October 13. Several weeks ago the salesman offered me a $200 service credit if I didn't cancel the insurance. I refused the offer and he stated the insurance would be cancelled and I would receive a refund the following day. To date I have not been credited with the refund and when I checked with the Insurance company today they confirmed that the Insurance has not been cancelled. [redacted] Thank You[redacted]XXX-XXX-XXXX[redacted] Canora SaskS0A 0l0 From: [redacted]Sent: Tuesday, January 28, XXXX XX:XX AMTo: [redacted]@firstcanadian.caSubject: Fw: Refund Sara I thought I would also show you this Email. From: [redacted]Sent: Wednesday, January 08, XXXX X:XX PMTo: [redacted]-group.comSubject: Fw: Refund From: [redacted]Sent: Thursday, January 02, XXXX X:XX AMTo: Ken EhmannSubject: Fw: Refund From: [redacted]Sent: Thursday, January 02, XXXX X:XX AMTo: [redacted]-group.comSubject: Refund I have made numerous attempts to get a response from Ken Ehman and your on line support regarding my refund after cancelling tire insurance after I purchased a 2012 Dodge Ram 2500 in September. The contract was cancelled within the 30 day window and after numerous attempts via Email and phone calls no one has even responded to my inquiries. I have copies of all the Emails. This is the last attempt I will be making before I file a complaint with the Revdex.com, I must tell you this purchase has been the worst experience I have ever had purchasing a vehicle right from day one. I was sold a vehicle that had 5 broken lug nuts and was passed ** your business as safe! I get 5 miles out of Regina and the check engine light comes on, lights are burnt out on the mirror and the air conditioning does not work. The first month I had the vehicle I had to make 3 trips to Regina for repairs and a week in your shop. That equates to over 750 kms and two nights in a hotel for issues directly related to the poor condition of this vehicle. I paid top dollar for this vehicle and have had the worst service costing me several hundred dollars more trying to get it road worthy. And now I have to beg for the return of money for cancelled tire insurance. This is the sixth dodge vehicle that my husband and I have purchased over the years and have always been extremely satisfied with both the vehicles and the service until now. I am requesting this Email be shared with the Manager and/or owner of Triple Seven Chrysler [redacted]Box 2245 Canora SaskS0A 0L0XXX-XXX-XXXXDesired SettlementRefund and cancellation of insuranceBusiness Response Consumer has been refunded in full.... Regards, [redacted]Dilawri Group of CompaniesSaskatchewan Region

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Description: Auto Dealers - New Cars

Address: 700 Broad Street, Regina, Saskatchewan, Canada, S4R 8H7

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+1 (306) 525-4400

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This website was reported to be associated with Triple Seven Chrysler.

This website was reported to be associated with Triple Seven Chrysler.


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