We acknowledge receiving the cancellation - but not the proof of payment (copy of her cleared check from her bank) This is stipulated in the refund provisions described on the Notice of Cancellation "Please allow 4-weeks for refund AFTER PROOF OF PAYMENT HAS BEEN PROVIDED PROOF OF PAYMENT, COPY OF FRONT AND BACK OF CLEARED CHECK MUST BE PROVIDED WITHIN WEEKS OF THE ORIGINAL DATE OF SALE IF NOT PROVIDED, ALLOW DAYS FOR DELIVERY OF YOUR SUBSCRIPTION."
Complaint: [redacted] I am rejecting this response because: until I received the refund in full, I do not want this complaint removedI will contact the Revdex.com once I have received the refund in full Sincerely, [redacted]
Thank you for sending the customer's complaint We have researched the complaint and found that the customer did not provide the proof of payment (copy of cleared check) within weeks of date of sale per the refund provisions Therefore, we cannot provide a refund, but could change the delivery address or magazine subscription, if the customer would like
We acknowledge receiving the cancellation - but not the proof of payment (copy of her cleared check from her bank) This is stipulated in the refund provisions described on the Notice of Cancellation "Please allow 4-weeks for refund AFTER PROOF OF PAYMENT HAS BEEN PROVIDED PROOF OF PAYMENT, COPY OF FRONT AND BACK OF CLEARED CHECK MUST BE PROVIDED WITHIN WEEKS OF THE ORIGINAL DATE OF SALE IF NOT PROVIDED, ALLOW DAYS FOR DELIVERY OF YOUR SUBSCRIPTION."
Complaint: [redacted] I am rejecting this response because: until I received the refund in full, I do not want this complaint removedI will contact the Revdex.com once I have received the refund in full Sincerely, [redacted]
Thank you for sending the customer's complaint We will need the receipt # in order to research the complaint
Thank you for sending the customer's complaint We have researched the complaint and found that the customer did not provide the proof of payment (copy of cleared check) within weeks of date of sale per the refund provisions Therefore, we cannot provide a refund, but could change the delivery address or magazine subscription, if the customer would like