Triplenet Pricing

[A default letter is provided here which indicates that the business has not responded to you directly If you wish, you may update it before sending it.] Revdex.com: At this time, I have not been contacted by Triplenet Pricing regarding complaint ID [redacted] Regards, [redacted]

[A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by Triplenet Pricing regarding complaint...

ID [redacted].
Regards,
[redacted]

Review: I was sold a Latin America(LAM) model [redacted] System, when I paid for a North American unit(as advertised). If my home would have never had a power spike I would have never known it. The unit I thought I paid for comes with a $75,000 Lifetime Connected Equipment Protection. I only had a $120.00 printer connected to it. I experienced a power surge which completely blew out the power supply of the printer destroying it. I contacted the APC who informed me this was not the North American unit, but the LAM unit and therefore the claim was denied. I then contacted the seller who would not provide a refund for the WRONG product being sent out. FRAUD!! Had I never had a power surge I would have never known it, but I did.. Just think if it affected my PC which is worth 2000.00 dollars.. It would have been lost. I was advised that, "To there knowledge" , they shipped the North American model.. Well, I advised them this was not the case. They still refused to provide any refund/exchange/apology.....etcDesired Settlement: I would like what is fair. My printer needs to be replaced or compensation for a replacement. 80.00 value

Consumer

Response:

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]

At this time, I have not been contacted by Triplenet Pricing regarding complaint ID [redacted].

Regards,