From: [redacted] @att.net [mailto: [redacted] @att.net] Sent: Tuesday, April 14, 9:PM To: Andrea Archer Subject: Re: Revdex.com - You have a New Message from Revdex.com Regarding Complaint # [redacted] I should not have closed because they have not sent me a check in my name and it has been a week since I returned the check that I could not cashHelp [redacted]
Revdex.com: I gave check back to the nursing home hoping they will reissue one in my name after my daughter talked to themBefore that I heard nothing Thanks, [redacted]
From: *** *** [mailto:***@seniorcarecentersltc.com] Sent: Tuesday, June 09, 2:PM To: info Subject: Revdex.com - You have a New Message from Revdex.com Regarding Complaint #*** Dear Revdex.com: The lady who complained was sent the refund in her name and she cashed check number *** on 06/01/ We regret the time required to produce a check in the name of someone other than the insuredWe are very thankful she finally received and cashed her refund check Please let me know if you have any questions *** ** ***, *** Senior Care Centers River Ridge Care Center Administrator
Revdex.com:
I gave check back to the nursing home hoping they will reissue one in my name after my daughter talked to them. Before that I heard nothing. Thanks, [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Thank you for giving us the opportunity to help one of our customers.When the wife returned to tell us she could not cash the check, she only brought us a copy. We advised her to return the original check and we would work to have the check re-issued in her name. Up to this date, we have...
not had any contact from the family. We contacted the family again and repeated our request to have the original check returned and work to help have a check cut in her name.Please let me know if you have any questions.Thank you.[redacted]
From: [redacted]@att.net [mailto:[redacted]@att.net] Sent: Tuesday, April 14, 2015 9:36 PM To: Andrea Archer Subject: Re: Revdex.com - You have a New Message from Revdex.com Regarding Complaint #[redacted] I should not have closed because they have not sent me a check in my name and it has been a week since I returned the check that I could not cash. Help [redacted]
From: [redacted] @att.net [mailto: [redacted] @att.net] Sent: Tuesday, April 14, 9:PM To: Andrea Archer Subject: Re: Revdex.com - You have a New Message from Revdex.com Regarding Complaint # [redacted] I should not have closed because they have not sent me a check in my name and it has been a week since I returned the check that I could not cashHelp [redacted]
Revdex.com: I gave check back to the nursing home hoping they will reissue one in my name after my daughter talked to themBefore that I heard nothing Thanks, [redacted]
From: *** *** [mailto:***@seniorcarecentersltc.com] Sent: Tuesday, June 09, 2:PM To: info Subject: Revdex.com - You have a New Message from Revdex.com Regarding Complaint #*** Dear Revdex.com: The lady who complained was sent the refund in her name and she cashed check number *** on 06/01/ We regret the time required to produce a check in the name of someone other than the insuredWe are very thankful she finally received and cashed her refund check Please let me know if you have any questions *** ** ***, *** Senior Care Centers River Ridge Care Center Administrator
Revdex.com:
I gave check back to the nursing home hoping they will reissue one in my name after my daughter talked to them. Before that I heard nothing. Thanks, [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Thank you for giving us the opportunity to help one of our customers.When the wife returned to tell us she could not cash the check, she only brought us a copy. We advised her to return the original check and we would work to have the check re-issued in her name. Up to this date, we have...
not had any contact from the family. We contacted the family again and repeated our request to have the original check returned and work to help have a check cut in her name.Please let me know if you have any questions.Thank you.[redacted]
From: [redacted]@att.net [mailto:[redacted]@att.net] Sent: Tuesday, April 14, 2015 9:36 PM To: Andrea Archer Subject: Re: Revdex.com - You have a New Message from Revdex.com Regarding Complaint #[redacted] I should not have closed because they have not sent me a check in my name and it has been a week since I returned the check that I could not cash. Help [redacted]