Trojan Plumbing

We have reached out to this customer and settled the dispute

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Sincerely,
*** ***

I had Trojan Plumbing fix a stopped up sewer lineThe Plumbers were very goodI wrote them a check, which the bank overpaidI requested the difference and the office people said its in the process of being refundedI called twiceThis is months later and I am still waiting

We have reached out to this customer and settled the dispute.

I had 3-5 inches of water in my basement. I called Trojan about 9 a.m. I spoke to Jason about my issue. He was very courteous, personable and professional. He told me he was working on another job and would be at my house in about 1 1/2 hours. He was knocking on my door in 30min. He had to rod out the line from my house to the street. It turned out to be more difficult than than he thought because the water was frozen in the pipe. He and his assistant worked tirelessly until the blockage was cleared. I was so happy when the pool that developed in my basement began to recede. Jason told me what I needed as my next steps and what to do to prevent the problem.Jason was sincere and wanted to help me solve my "pool in basement" problem. I have already recommended Jason and Trojan to my mother and will be calling them when I need other work done.