From: PM - Commanders Palace [mailto: [redacted] ] Sent: Thursday, September 25, 6:PM To: [redacted] Subject: RE: Revdex.com Complaint ID# [redacted] , [redacted] ***, We took over the property May 8, 2014, this is new owners and Management company Every issue that [redacted] has had, we have taken care of it [redacted] was ask to leave the office because she was cursing at usI am sorry of that why she thinks I am disrespectful [redacted] my maintenance person check [redacted] ceiling Tuesday and it is not wet or soft to touch [redacted] has never complained about her sink in my half bath is constantly leaking and leaving the boards under the counter soakedThis was the first time we have heard about this when we got the complaint from the Revdex.com, as you can see in the attached below I put in a work order on 09/and it was taken care of immediately I also spoke with maintenance about bowel has been coming through the showers and sinksWe do not know what she is talking about as one again this has not been called into the office Regards, [redacted] | [redacted] | MOSAIC RESIDENTIAL Commanders Palace [redacted] Office: ###-###-#### | Fax: ###-###-#### [redacted]
From: PM - Commanders Palace [mailto: [redacted] ] Sent: Thursday, September 25, 6:PM To: [redacted] Subject: RE: Revdex.com Complaint ID# [redacted] , [redacted] ***, We took over the property May 8, 2014, this is new owners and Management company Every issue that [redacted] has had, we have taken care of it [redacted] was ask to leave the office because she was cursing at usI am sorry of that why she thinks I am disrespectful [redacted] my maintenance person check [redacted] ceiling Tuesday and it is not wet or soft to touch [redacted] has never complained about her sink in my half bath is constantly leaking and leaving the boards under the counter soakedThis was the first time we have heard about this when we got the complaint from the Revdex.com, as you can see in the attached below I put in a work order on 09/and it was taken care of immediately I also spoke with maintenance about bowel has been coming through the showers and sinksWe do not know what she is talking about as one again this has not been called into the office Regards, [redacted] | [redacted] | MOSAIC RESIDENTIAL Commanders Palace [redacted] Office: ###-###-#### | Fax: ###-###-#### [redacted]
The resident was refunded a total of $on April 4th,2015, Check was hand delivered