Tropical Lawnmower

The owner of the business " [redacted] " is a true number one a-holeFirst of all there customer service is worse than anything I have ever came in contact withWhen you come into owner ***'s store door chimes very loud times, so there is no doubt that they can't tell that you are thereno other customers were in the store at this timeonly little ***playing on his computer looks at me and looks away as if I was wasting his timeI counted it 4min's 32seclater after I moved a stool around at the counter, then he asked can I help you? same incident as a week ago when they called and said it was ready to pick-upToday I had just spoke to sears from the parking lot of the store to see if my repair was ready for pitoday? because of little [redacted] said a week ago he did not know this was a sears warranty repair and now he would have to get the approval from sears before releasing it to meSears said yes it was ready but the store is charging you for a spark plug & air filter $funny I told the customer service I had just replaced those item a month ago!! the warranty repair was for a rebuild carburetor kitgoing to retrieve my craftsman edger a very bad experience from that ripoff of a storeThe poor people that have to work under this A-HOLE must be fools that can't get a job anywhere elseVery disrespectful and extremely rude"There website states: Voted #in Customer Service and Value" THAT'S THE BIGGEST LIE EVER TOLD!! they are not even rated by the "Revdex.com" Not worth the time and headache you getIf I were able to give this place a negative stars I wouldYOU'VE BEEN WARNED DON'T GO TO THEM FOR A REPAIRIF YOU GET THE SAME TREATMENT AS OTHER'S ON HERE REMEMBER I TOLD YOU SO!!!!!!!!

The owner of the business "[redacted]" is a true number one a-hole. First of all there customer service is worse than anything I have ever came in contact with. When you come into owner [redacted]'s store door chimes very loud 4 times, so there is no doubt that they can't tell that you are there. no other customers were in the store at this time. only little [redacted]... playing on his computer looks at me and looks away as if I was wasting his time. I counted it 4min's 32sec. later after I moved a stool around at the counter, then he asked can I help you? same incident as a week ago when they called and said it was ready to pick-up. Today I had just spoke to sears from the parking lot of the store to see if my repair was ready for pick-up today? because of little [redacted] said a week ago he did not know this was a sears warranty repair and now he would have to get the approval from sears before releasing it to me. Sears said yes it was ready but the store is charging you for a spark plug & air filter $13.65 funny I told the customer service I had just replaced those item a month ago!! the warranty repair was for a rebuild carburetor kit. going to retrieve my craftsman edger a very bad experience from that ripoff of a store. The poor people that have to work under this A-HOLE must be fools that can't get a job anywhere else. Very disrespectful and extremely rude. "There website states: Voted #1 in Customer Service and Value" THAT'S THE BIGGEST LIE EVER TOLD!! they are not even rated by the "Revdex.com" Not worth the time and headache you get. If I were able to give this place a negative stars I would. YOU'VE BEEN WARNED DON'T GO TO THEM FOR A REPAIR. IF YOU GET THE SAME TREATMENT AS OTHER'S ON HERE REMEMBER I TOLD YOU SO!!!!!!!!