Tropical Nails

Review: My daughter was getting a gel fill for her nails before returning back to college. The week after she returned to school, she sent me a picture of her finger saying that it hurt. There was a bump below her nail bed on her middle finger, L hand. There was a little bit of green showing under the nail. I told her to go to the health center or ER. Later that night, she had not gone and the entire first joint was all red and she went to the ER. There were a lot of people waiting so she went back in the morning. After removing to the nail and polish, the nail was 3/4 green with infection. The dr. in the ER had to numb is, as soon as he touched it pus came out, he drilled 2 holes in it to get the infection out, packed it, and wrapped it. She had to go back the following day to have the packing change. They sent it to the lab and she was given a strong antibiotic and had to go to the health center to have the packing removed a few days later. The health center said they thought it was MRSA and it had been treated as such. Her nail later fell off after the drilling as it was dead. The nail tech we typically use called to see where we had been and I told her and sent her a picture of the finger. She said "oh sorry."Desired Settlement: I think the least they could do would be to refund the cost of the gel fill in. I want them to know they're using dirty equipment and filing pieces. The mgr/owner do not speak English well so it has been hard to communicate with them.