[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.I appreciate Troyer Furniture admitting some level of fault by offering 5% back on the furnitureI want to know what the exact amount is as this was not offered before Also, I have not signed off on the furniture on delivery, that's why I sent it backI measured the furniture which is an inch less then what it should be, making the piece more narrow and less stableI have also not received any phone calls, and I have not noticed any new e-mails from the storeThey are welcome to call to schedule a delivery date for the productI don't wish to be inconvenienced any further by this matter Regards, [redacted]
Piece has been delivered to the customer
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.I appreciate Troyer Furniture admitting some level of fault by offering 5% back on the furnitureI want to know what the exact amount is as this was not offered before Also, I have not signed off on the furniture on delivery, that's why I sent it backI measured the furniture which is an inch less then what it should be, making the piece more narrow and less stableI have also not received any phone calls, and I have not noticed any new e-mails from the storeThey are welcome to call to schedule a delivery date for the productI don't wish to be inconvenienced any further by this matter Regards, [redacted]