[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.I appreciate Troyer Furniture admitting some level of fault by offering 5% back on the furniture. I want to know what the exact amount is as this was not offered before. Also, I have not signed off on the furniture on delivery, that's why I sent it back. I measured the furniture which is an inch less then what it should be, making the piece more narrow and less stable. I have also not received any phone calls, and I have not noticed any new e-mails from the store. They are welcome to call to schedule a delivery date for the product. I don't wish to be inconvenienced any further by this matter.
Regards,
[redacted]
Piece has been delivered to the customer.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.I appreciate Troyer Furniture admitting some level of fault by offering 5% back on the furniture. I want to know what the exact amount is as this was not offered before. Also, I have not signed off on the furniture on delivery, that's why I sent it back. I measured the furniture which is an inch less then what it should be, making the piece more narrow and less stable. I have also not received any phone calls, and I have not noticed any new e-mails from the store. They are welcome to call to schedule a delivery date for the product. I don't wish to be inconvenienced any further by this matter.
Regards,
[redacted]