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TRS Recovery Services, Inc. (TRS)

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Reviews TRS Recovery Services, Inc. (TRS)

TRS Recovery Services, Inc. (TRS) Reviews (23)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint
11pt">Sent: Friday, January 08, 9:PMSubject: View Complaint Message *** *** *** *** **
*** ** ***
I do not want to close this complaint I am not satisfied!! Re: ID # ***- TRS Recovery Services

Good afternoon,
Please see the attached response regarding the Revdex.com Case for *** ***If satisfied with the resonse, please close this Revdex.com Complaint as resolved
Thank you,
*** ***

To my knowledge I received a letter from this people because they claim I had used *** and the money was returned to being insufficient funds through *** for the services I had used for dollars and now they added dollars service chargeHowever, *** tried times taking it out of my bank account without first calling me or asking if the money was thereI incurred fees and headaches from my bank which I had to close and since there was issues with them tooHowever, in no way I owe this amount to *** since they even closed my account many times, and don't have a great service machines that says if there is money in person's account to be taken outMany Great business that do can tell if the customer can purchase the item or not....Plus I wanted to work and resolve this but if I pay them I have to pay them in little as much possible...I cannot make it happen over nightAnd this TRS company should not state that they will take action against me if I don't pay it sooner....not great and not great customer service.Also *** should have a way yes of telling if customers have money in their accounts to be able for the payments to go throughIn their ways is that they don't and the money anyways goes through then the money is paid to whoever is send and then they ask for my money back....that is not a good business tacticI wanted to file a complaint against this two companies but it is not possible for this company...I guess they made it that way so we can't...Thanks

I have explained to this company that I DO NOT WRITE checks but am in the century and use debit cards for shopping I maybe write checks a year and NON OF THEM ARE TO STORES but rather for medical co-pays I don;t understand why this company cannot get this through there thick skulls They are wasting my time and continue to call my cell phone number (I work night and I am considering this harassment) When I did talk to them the check was issued on a Bank I DON'T even have an account with I have a fairly common name and told me this is not a check collection this is fraud Apparently they don't understand the words or the concept They are continuing to call I will be taking more formal action if they continue to harass meFed up

Good morning,
Please see the attached response for Sean BlaskoTRS is requesting additional information needed to investigate this issue.
Thank you,
Stacey N***

Good Afternoon,
Please see the attached response for Maritza BendanaIf satisfied with this response, please close this Revdex.com Complaint as resolvedThank you,
Stacey N***

Good morning,
I have attached a response for *** ***This issue is currently being investigated and an update will be provided as soon as the investigation is complete
Thank you,
Stacey N***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint:
That is not my account number, I do not possess an *** state license, I am currently working and living out of state, and I was not in *** ** on the date of the said purchase
Regards,
*** ***

A few weeks ago I found a fradulent charge for $from ***.*** on my bank statementI had never even heard of *** before, much less ever used it's services for anythingI went to my bank, filled out the proper forms to dispute the fradulent charge, and figured that was the end of thatBut this evening I came home from work and found a collection letter on behalf of *** from TRS Recovery Services, IncSo tomorrow I will now have to go to my bank and dispute this as wellI have no idea how my checking account iformation was compromised but I find this whole occurrance entirely despicableI never used the service, was fradulently charged, and now I am sent to collections?
As I write this I am filing a formal complaint with my local police

Revdex.com:
I
have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.]Currently I do not have an *** state license, that is not my bank account number, and that is not my signatureI am living out of state and was not even in *** on that date.
Thank you,
***

Revdex.com:
I have reviewed...

the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  From: [redacted] Sent: Friday, February 13, 2015 10:23 AMTo: [redacted]Subject: Re: You have a New Message from Revdex.com Regarding Complaint #[redacted]
 
On 02/09/15 I sent a certified package from United States Postal Service to TRS Recovery, Inc. containing a formal dispute form explaining dispute.  This also contained several attachments of; unauthorized debit/improper ACH debit activity (from Banking institution); copy of original [redacted] receipt dated 12/17/14; canceled check (from banking institution); bank statement showing ACH purchase on 12/19/14 and also check withdrawal on 12/31/14.  Included on this bank statement is also reimbursement dated 01/23/15 of ACH transaction, all are signed and dated from clerk who helped me at banking institution.  Also, sent the notice of unpaid electronic transfer we received from TRS Recovery, Inc. showing we owe $36.52. ($11.52 for check plus returned check fee of $25.00)  No check was ever returned it was cashed.  Duplicate amount of $11.52 was taken from our bank account. The package was to be received by TRS Recovery, Inc. on 02/12/15, stated in transit when I looked at tracking on USPS sight.  Tracking this package it was received in [redacted],TX 12:58 am on 02/12/15, was not delivered on this date however.  Checked this morning, date 02/13/15, USPS states delivery delay and package is in transit again.  TRS Recovery has to sign for this package.  Sent certified, as I wanted to be sure they received package. Hopefully they will receive it today, if not I will have come to the conclusion that they won't accept certified deliveries.  I will have to check with the USPS to see how many attempts they will make to deliver package before they return to me.  I am trying to cooperate with TRS but they need to cooperate with me also. Wanted to let you know status of this situation.  Thank you for your help in this situation.  Will keep you updated.  [redacted] 
Regards,

Good afternoon,
 
Please see the attached letter for [redacted] and [redacted]. Additional information is requested for furhter investigation.
 
Thank you,
[redacted]

Revdex.com:
I have reviewed...

the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  [Provide details of why you are not satisfied with this resolution.]
there was no message attached, someone at the Revdex.com messed up. at any rate this complaint is not over until they drop there harassment of me and say I don't owe anything.
Regards,

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.

Good morning,
 
I have attached the response for the Revdex.com case regarding [redacted]. If satisfied with the response, please close this Revdex.com complaint as resolved.
 
Thank you,
 
[redacted]

Good morning,
 
Please see the response for [redacted] attached. If satisfied with this response, please close this Revdex.com complaint as resolved.
 
Thank you,
[redacted]

You have some of the rudest people I have ever dealt with and you have ran my check through 8 times rediculus in stead of sending me a letter with the fees so I can send the money. There should be a law against how many times to run it through. So I just called back and spoke with Elie and she told me that I can make a payment arrangement which is what I was trying to do in the first place. This lady helped me out so much that I will call back today to make the payment. You need more workers like her.

1-4-2016, I was in [redacted], Austin, TX today to return a Christmas gift that I did not have a receipt for. Total return $34.58. The girl look very odd when the cash register printed out a slip of paper that said
"REFUND DENIED"
"REASON: CHECKS ON FILE
PLEASE CALL: TRS RECOVERY SERVICES 1-800-697-9255
Checks on file, are you kidding me, I haven't written a check a store in 30 years. I tried to call this company and they wanted all my personal info including my SSN, I refused AND THE PERSON ON THE OTHER END OF THE LINE, HUNG UP. Really, then I saw the reviews online.
HOW DO I FIX THIS?

Good afternoon,
Please see the attached response for [redacted]. If satisfied with this response, please closed this Revdex.com Complaint as resolved.
Thank you,
Stacey [redacted]

I have received 2 letters from them within a couple of weeks of each other saying that they are trying to collect a debt that I owe to [redacted]. The only problem with that is that I have not been to a [redacted] in 10 years and that was for my wedding and I guarantee it was all paid. They are stating that I wrote a check and that I stopped payment on it. Also, they will not answer their phones and the only way to contact them is to dispute by sending in their "form" where they want your banking accout number, routing number and a picture of your state ID. Stay away from this fraudulent company.

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