Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint From: [redacted] Sent: Friday, February 13, 10:AMTo: [redacted] Subject: Re: You have a New Message from Revdex.com Regarding Complaint # [redacted] On 02/09/I sent a certified package from United States Postal Service to TRS Recovery, Inccontaining a formal dispute form explaining dispute This also contained several attachments of; unauthorized debit/improper ACH debit activity (from Banking institution); copy of original [redacted] receipt dated 12/17/14; canceled check (from banking institution); bank statement showing ACH purchase on 12/19/and also check withdrawal on 12/31/ Included on this bank statement is also reimbursement dated 01/23/of ACH transaction, all are signed and dated from clerk who helped me at banking institution Also, sent the notice of unpaid electronic transfer we received from TRS Recovery, Incshowing we owe $($for check plus returned check fee of $25.00) No check was ever returned it was cashed Duplicate amount of $was taken from our bank accountThe package was to be received by TRS Recovery, Incon 02/12/15, stated in transit when I looked at tracking on USPS sight Tracking this package it was received in [redacted] ,TX 12:am on 02/12/15, was not delivered on this date however Checked this morning, date 02/13/15, USPS states delivery delay and package is in transit again TRS Recovery has to sign for this package Sent certified, as I wanted to be sure they received packageHopefully they will receive it today, if not I will have come to the conclusion that they won't accept certified deliveries I will have to check with the USPS to see how many attempts they will make to deliver package before they return to me I am trying to cooperate with TRS but they need to cooperate with me alsoWanted to let you know status of this situation Thank you for your help in this situation Will keep you updated [redacted] Regards,
Good afternoon, Please see the attached response for [redacted] If satisfied with this response, please closed this Revdex.com Complaint as resolvedThank you, Stacey [redacted]
1-4-2016, I was in [redacted] , Austin, TX today to return a Christmas gift that I did not have a receipt forTotal return $The girl look very odd when the cash register printed out a slip of paper that said "REFUND DENIED" "REASON: CHECKS ON FILE PLEASE CALL: TRS RECOVERY SERVICES 1-800-697-Checks on file, are you kidding me, I haven't written a check a store in yearsI tried to call this company and they wanted all my personal info including my SSN, I refused AND THE PERSON ON THE OTHER END OF THE LINE, HUNG UPReally, then I saw the reviews onlineHOW DO I FIX THIS?
Good afternoon, Please see the attached letter for *** and [redacted] Additional information is requested for furhter investigation Thank you, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint I was a victim of fraud and this [redacted] is related to the mentioned fraudWhen this [redacted] was ordered I didn't know this was a scam A report was filed with the Police Deptas soon as the Bank informed me that the check that was deposited was a forged check As soon as I found out that this was a scam a police report was filedThe Noof the police report is [redacted] The bank was also notified and given the noof the police reportSincerely, MBendana [Provide details of why you are not satisfied with this resolution.] Regards,
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint From: [redacted] Sent: Friday, February 13, 10:AMTo: [redacted] Subject: Re: You have a New Message from Revdex.com Regarding Complaint # [redacted] On 02/09/I sent a certified package from United States Postal Service to TRS Recovery, Inccontaining a formal dispute form explaining dispute This also contained several attachments of; unauthorized debit/improper ACH debit activity (from Banking institution); copy of original [redacted] receipt dated 12/17/14; canceled check (from banking institution); bank statement showing ACH purchase on 12/19/and also check withdrawal on 12/31/ Included on this bank statement is also reimbursement dated 01/23/of ACH transaction, all are signed and dated from clerk who helped me at banking institution Also, sent the notice of unpaid electronic transfer we received from TRS Recovery, Incshowing we owe $($for check plus returned check fee of $25.00) No check was ever returned it was cashed Duplicate amount of $was taken from our bank accountThe package was to be received by TRS Recovery, Incon 02/12/15, stated in transit when I looked at tracking on USPS sight Tracking this package it was received in [redacted] ,TX 12:am on 02/12/15, was not delivered on this date however Checked this morning, date 02/13/15, USPS states delivery delay and package is in transit again TRS Recovery has to sign for this package Sent certified, as I wanted to be sure they received packageHopefully they will receive it today, if not I will have come to the conclusion that they won't accept certified deliveries I will have to check with the USPS to see how many attempts they will make to deliver package before they return to me I am trying to cooperate with TRS but they need to cooperate with me alsoWanted to let you know status of this situation Thank you for your help in this situation Will keep you updated [redacted] Regards,
Good afternoon, Please see the attached response for [redacted] If satisfied with this response, please closed this Revdex.com Complaint as resolvedThank you, Stacey [redacted]
1-4-2016, I was in [redacted] , Austin, TX today to return a Christmas gift that I did not have a receipt forTotal return $The girl look very odd when the cash register printed out a slip of paper that said "REFUND DENIED" "REASON: CHECKS ON FILE PLEASE CALL: TRS RECOVERY SERVICES 1-800-697-Checks on file, are you kidding me, I haven't written a check a store in yearsI tried to call this company and they wanted all my personal info including my SSN, I refused AND THE PERSON ON THE OTHER END OF THE LINE, HUNG UPReally, then I saw the reviews onlineHOW DO I FIX THIS?
Good afternoon, Please see the attached letter for *** and [redacted] Additional information is requested for furhter investigation Thank you, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint I was a victim of fraud and this [redacted] is related to the mentioned fraudWhen this [redacted] was ordered I didn't know this was a scam A report was filed with the Police Deptas soon as the Bank informed me that the check that was deposited was a forged check As soon as I found out that this was a scam a police report was filedThe Noof the police report is [redacted] The bank was also notified and given the noof the police reportSincerely, MBendana [Provide details of why you are not satisfied with this resolution.] Regards,